The Vaud
Brochure.

Brochure Canton de Vaud

33 YEARS OF RELOCATION IN SWITZERLAND welcome-service.ch | info@welcome-service.ch

Content index

1. Switzerland 5 1.1. History 5 1.1.1. Nyon, the old Roman town 5 1.1.2. Morges, town of Count Louis of Savoy 5 1.1.3. Lausanne, Episcopal town 6 1.1.4. Vevey, a grouping of villages 6 1.2. Geography 7 1.2.1. Surface area of Canton of Vaud 7 1.2.2. Altitudes 7 1.2.3. Lake Geneva (Léman) 7 1.3. Population 7 1.4. Climate 7 1.5. Languages 8 1.6. Religion 8

2. Local Authorities 9 2.1. Police 9 2.2. Crime 9 2.3. Immigration 9 2.3.1. Non EU/EFTA nationals working in Switzerland 9 2.3.2. EU/EFTA nationals working in Switzerland 10 2.3.3. Registration at “Contrôle des Habitants” 10

3. Housing 11 3.1. Housing situation 11 3.2. Renting an accommodation 12 3.3. Some of your responsibilities as a tenant 13 3.4. Construction standards 14 3.5 Price of electricity 14

4. Connections 14 4.1. Utilities 14 4.2. Telephone & Internet & Television 15 4.3. Cable TV 15 4.4. Mobile Phones 15 4.5. Satellite 15 4.6. Serafe (Radio / TV Tax) 15

5. Insurance 17 5.1. Civil Liability & home content Insurance 17 5.2. ECA Fire Insurance 17 5.3. Car Insurance 17 5.4. Bicycle Insurance 17 5.5. Health Insurance 18 5.6. Insurance brokers 18 5.7. Pet Insurance 18

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6. Cars 19 6.1. Importing a car into Switzerland 19 6.2. Driving License 20 6.3. Driving in Switzerland 20 6.4. Vehicle Registration Office 21 6.5. Buying a car in Switzerland 21 6.6. Car Insurance 21 6.7. Parking 22 6.8. Mobility Car Sharing 22

7. Transport 23 7.1. Public Transport 23 7.2. Trains 23 7.3. Taxis 24 7.4. Uber 24 7.5. Boats 24 7.6. Airplanes 24

8. Healthcare 25 8.1. Hospitals 25 8.2. Doctors 25 8.3. Chemists 25 8.4. Natural Alternative Medicine 25

9. Education 26 9.1. Swiss education system – Public schools 26 9.2. The Private School System 26 9.2.1. Additional information 26 9.3. Day Nursery – Baby-Sitting service 26 9.4. Au Pairs 26

10. Banking 27 10.1. Swiss currency 27 10.2. Opening a bank account 27 10.3. Bank listing 27 10.4. Payment orders 27 10.5. E-banking 27

11. Postal Services 28 11.1. Import: Custom/VAT 28 11.2. Rapid Delivery Service 28 11.3. Cycle Delivery Service 28

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12. Where to shop? 29 12.1. Food 29 12.1.1. Supermarkets 29 12.1.2. Specialist Food Shops 30 12.1.3. Catering Services 30 12.1.4. Shopping in France 30 12.2. Store opening hours 30 12.3. Market 30 12.4. Shopping 30 12.5. Helpdesk 30

13. waste and recycling 31 13.1. Waste Disposal and Recycling System 31 13.1.1. Chargeable rubbish bags 31 13.1.2 Green recycling bins 31 13.1.3. Recycling Centre 31 13.1.4. Recycling and waste disposal plan 31 13.1.5. Electrical appliances

14. Culture 32 14.1. Theatres 32 14.2. Concert Halls 32 14.3. Museums 32 14.4. Cinema 32 14.5. Special Events 32 14.6. Where to get your tickets from? 32

15. Spouse’s interests 33

16. Domestic Animals 34 16.1. Import regulations 34 16.1.1. General information 34 16.1.2. Identification 34 16.1.3. Countries of origin and rabies risks 34 16.1.4. Import documents - Veterinary certificate, confirmation, pet ID 34 16.2. Adopting animals 35 16.3. Kennels 35 16.3.1. Lost dogs and cats 35 16.3.2. Veterinarians 35

17. Good to know 36

18. Contact 36

Annexe 37-49

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1. Switzerland

1.1. History The origin of Switzerland dates back to 1291, when Medieval cities are rarely developed on the same three cantons (Schwyz, Uri and Unterwald) signed a site as the Roman town. They generally cover only charter aligning the newly-founded conglomerate a portion of it. But at Nyon, the medieval town continued to occupy the same space, accounting for against the Habsburg dynasty. Over the centuries, the limited number of vestiges of the Roman town other cantons joined this alliance and, in 1848, they (parts of the basilica and the amphitheatre only). drew up a Constitution, laying the foundations of the modern federal state. Switzerland today is made Nyon was a prosperous town in the middle Ages. up of 26 cantons which all have their own cantonal The Castle, the fortifications (very visible all along laws and separate tribunals, but there is a Federal the Promenade des Vieilles Murailles) and St Marie’s Court of Justice which can overrule them. gate essentially remain from this period. But few medieval buildings have been preserved intact such as the old Notre Dame Church and the Caesar Tower.

At the end of the 18th century, the town enjoyed a big economic upturn, producing a “property boom”. This explains why the current town has few very old houses, but a remarkable ensemble from The Lake Geneva area the last quarter of the 18th century.

Between lakes, mountains and countryside, the Country of Vaud (today’s Lake Geneva area) has a long history of which much still remains: archaeological sites, amphitheatres, castles, churches and monuments.

In the medieval period (1150-1350) the Country of 1.1.2. Morges, town of Count Louis of Savoy Vaud was a region split into political areas. It was dominated by various rival lords, who built castles In 1287, Louis II of Savoy Lord of Vaud decided to and fortified houses to defend their lands and found the new town of Morges and the castle in underline their presence. At the start of the 12th order to gain a foothold in the lands of the Bishop century, there was little construction in the area. of Lausanne. A few rare towns and townships could be found, huddled around a church or castle, like Nyon, Some of its streets still retain traces of the arches Morges, Lausanne or Vevey. which served as places of commerce. The market square is found in the middle of the town on the lakeside and is in fact only an enlarged secondary road, perpendicular to the Grand-Rue.

Although there are no longer remains of the city walls which, out of necessity, surrounded the town in the Middle Ages, the castle, strongpoint of its defences, still exists.

1.1.1. Nyon, the old Roman town

Nyon is a military colony of Roman foundation dating from about 50 BC. It sits on the summit of a hill on the road linking Geneva to Lausanne. The streets of the upper town still reveal the Roman checkerboard plan, especially the Grand-Rue, site of the ancient cardo maximus.

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1.1.3. Lausanne, Episcopal town

Capital of a small state, seat of a bishopric that covered a large area of today’s French speaking Switzerland, renowned Pilgrimage centre in the middle Ages, Lausanne was a prosperous town buzzing with ideas and cultural and commercial exchanges. 1.1.4. Vevey, a grouping of villages The Cité is the oldest district of Lausanne (dating from the 3rd century) and was of the highest political Vevey, which has kept vestiges of Roman and importance. It was indeed the Bishop’s district, who even lakeside dwelling era habitation, is not a was both an ecclesiastical lord and a temporary lord. new town but a built-up urban area formed by a series of successive enlargements. The town owes The districts of la Palud and of the Bourg were its existence (and, depending on the period, its built in the 8th-9th centuries. La Palud was an area prosperity) to commerce and transit traffic. Its public where artisans and merchants worked or conducted market, which was recognised by local authorities in business. It is one of the first marketplaces in 1236, had certainly been held for much longer. Lausanne. The Bourg, developed on the opposing hill, was the stronghold of the bourgeoisie. The town counted up to eight extensions around its central quarter the Vieux-Mazel, found between The area of the Pont stretched between the Bourg the St Claire Temple (Protestant Church), the rue and la Palud. Straddling the two rivers which flow de l’Hôtel de Ville and the lake. It was a densely on each side of the Cité hill, the Pont district was populated district of merchants and artisans, with in fact the link between the two parts of ancient narrow streets. The tightly knit structure disappeared Lausanne: the north and the south parts. With its after the fire of 1688, when it was decided not to two waterways, it sheltered artisans whose work rebuild the block in the same fashion but to make required water, such as butchers, tanners, joiners a Town Hall with a large square. The 18th century and carpenters. was a period of great prosperity for Vevey and also brought its changes: widening of the streets and The oldest district of the medieval town is Saint- reconstruction of houses. Laurent’s, developed more to the west. After having been a simple suburb, it was encompassed within the city walls in the 13th century. It was a district of merchants and artisans.

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1.2. Geography 1.3. Population Switzerland is situated in mid-western Europe, in There are over 8.5 million inhabitants in Switzerland. the Alpine region. It is bordered by five foreign The Canton of Vaud has a population of around countries: France to the West, Germany to the 795’000 residents of which 66.89% are Swiss and North, Austria and Liechtenstein to the East and 33.11% foreigners. Italy to the South. Switzerland is a small country. The total area is 41’284km2 which includes a large green Regarding the main towns of Vaud, Nyon has around belt area. 19’000 inhabitants, Morges 15’000, Lausanne 158’000, Vevey 18’000 and Montreux 26’000 inhabitants. The capital city, Bern, is located in the German- speaking part of the country. The Lake of Geneva (Lac Léman) is shared between France and 1.4. Climate Switzerland. Geneva and Lausanne are the two main cities on the shores of the Lake on the Swiss side, Because of its central position, Switzerland’s with Evian as the largest town on the French side. weather is influenced by the four main European air currents – from the Atlantic, the eastern continent, Located in south-west Switzerland, the Canton the northern sub polar region and the south of Vaud (Lake Geneva Region) is bordered by five Mediterranean. cantons: Geneva, Neuchâtel, Fribourg, Bern and The climate is temperate on the Central Plateau, Valais. otherwise it differs from region to region. The Alps, extending from east to west, form a major weather 1.2.1. Surface area of Canton of Vaud division between the north and south of Switzerland. Total surface area 3’212 km2 (7,8% of Swiss At high altitude, it’s often warm during the day and territory) cold during the night, even in summer. The Vaud area feels the effects of four winds; the Bise (cold, Agriculture 1’022 km2 from the North), the Vent, the Foehn (warm, from Forest 1’393 km2 the South) and the Joran which animates sailing Vineyards 39 km2 races on Lake Léman. 1.2.2. Altitudes More information on www.meteosuisse.ch or dial Highest point Les Diablerets (3’210m) #162 (information in French, German or Italian), or Lowest point Lake Geneva (372m) in any local daily newspaper.

1.2.3. Lake Geneva (Léman) A mobile app is also available for more information Total surface area 580 km2 and weather forecast. Maximal depth 309 m

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1.5. Languages 1.6. Religion Switzerland is quadrilingual : German (74% of the The Swiss are in majority Christian. One hundred population), French (21%), Italian (4%) and Romansh and thirty religions are represented in Geneva. The (1%), this can be explained by its federal structure. most declared religion is Roman Catholics (42%) and Geneva, Neuchâtel and Vaud cantons are exclusively Protestants (35%). 8% belong to other religions and French-speaking; the cantons of Berne, Fribourg 15% have no religion. The canton of Vaud is officially and Valais are bilingual (French & German). Except Protestant, but since many foreigners have come for the Tessin canton (Italian speaking) and Grisons from the south of Europe there are currently more canton (Italian, German and Romansch), all the Catholics than Protestants. other cantons are only German-speaking. Naturally, foreign languages are taught at school and most people are multilingual.

In any given region, children have to learn at least one of the other two main national languages, most often French or German as a second language, depending on where they live. And it is true German people speak better French than French speak German!

As Vaud is located in the French part (Suisse Romande), the common language is French but most people speak English as well.

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2. Local Authorities

2.1. Police 2.3. Immigration There is no uniformed federal police force, since For nationals from non-European Union (EU)/ law and order is the responsibility of each Canton. European Free Trade Association (EFTA) countries, Besides the Cantonal police, Switzerland also has the Swiss immigration process is fairly complex individual city and town police squads and non- and decentralized. Each Swiss canton has a certain uniformed federal police. The Swiss are generally amount of autonomy over immigration into its law-abiding. You do not often see policemen on canton. the streets, and if there is an incident, they respond quickly to a phone call. All policemen are armed, efficient and courteous. However, the number of 2.3.1. Non EU/EFTA nationals working in minor incivilities is on the increase and there is a Switzerland focus on cracking down the large number of illegal immigrant workers, which means that you can be A work authorization, visa and residence permit stopped at any time in the street and asked to show are required in Switzerland. A complete work your passport, residency permit or identity card. and residence permit application together with documentary evidence and arguments must be lodged with the appropriate cantonal immigration 2.2. Crime authority. Once this application is approved, a Swiss «entry guarantee» is issued. With the «entry Compared to other European countries, Switzerland guarantee», a visa can be collected at the Swiss has a low crime rate, although it has increased in the diplomatic post in the applicant’s home country or last decade, particularly damage to property. Violent other country of legal residence. Upon entry into crimes are relatively rare. In the recent years, there Switzerland, the applicant must register with the has been a rise in bicycle theft; you are advised not cantonal immigration authorities to be issued the to leave them unlocked. In the summer, gangs of final Swiss work and residence permit. burglars tend to flock to Switzerland from Eastern Europe, so it is a good idea to hide and lock-up Processing times for work and residence permits valuables when absent from home. A safety-deposit vary depending on the canton, but between eight box can easily be secured, on a rental basis, in any to twelve weeks is generally the average in a new bank. hire situation. Swiss entry visas are normally issued In Zurich, Geneva and Basel – as in big cities in less than a week. everywhere - there are pickpockets. Be careful when shopping in supermarkets or in any crowded place!

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2.3.2. EU/EFTA nationals working in Switzerland

Although not a member of the EU/EFTA, Switzerland has several agreements with EU/EFTA that allow Swiss nationals to enjoy many privileges of the EU/ EFTA, and also allow EU/EFTA nationals to enjoy privileged status in Switzerland. There are however different levels of agreements depending on when the member state joined the EU/EFTA.

Bilateral agreements on the free movement of You will need to show your work permit when persons are in full force for the following countries: renting an accommodation, purchasing a car, Austria, Belgium, Denmark, Finland, France, opening a bank account, obtaining a Swiss driving Germany, Greece, Ireland, Italy, Luxembourg, licence, etc. As it might take time to get the permit Netherlands, Portugal, Spain, Sweden, United itself, we recommend you to ask for an attestation Kingdom, Cyprus, Malta, Iceland, Liechtenstein and at the Office Cantonal de la Population in the Norway. Though nationals of these countries still meantime. Although it is not a legal requirement, we need to apply for Swiss work and residence permits, do encourage our clients to carry their Swiss permit the consideration and issuance process is fairly with them at all times, or have at least a copy of it, straightforward and not subject to any quotas. especially for re-entry into Switzerland.

The bilateral agreements on the free movement The partner/spouse of an employee may be able of persons that apply to EU member states that to work, depending on the type of work permit joined the EU in May 2004 (i.e. the Czech Republic, granted to the hired relocating party. A ruling allows Estonia, Hungary, Latvia, Lithuania, Poland, Slovenia the partner of a B-permit holder to be employed and the Slovak Republic) confirm that nationals of without being subject to the usual quota restrictions. these countries are subject to transitory immigration They will still need to obtain permission to work. measures. Work and residence permits issued to Again, the work permit procedure will be conducted nationals of these countries are subject to certain through the prospective employer. quotas and additional controls to protect the local labor market. The bilateral agreements on the free movement of persons do not currently apply 2.3.3. Registration at “Contrôle des to Bulgaria or Romania. Nationals of Bulgaria and Habitants” Romania continue therefore to be treated in almost the same fashion as non EU/EFTA nationals. Within fourteen days of your arrival in Switzerland, you must present yourself at the Residence Control Department (Contrôle des Habitants) of your commune of residence to announce your arrival.

The following documents must be present: • 3-passport size photographs • Passport or ID card • Lease contract signed by all parties • Work contract • Family record book or birth certificate if single wedding/divorce certificate and children’ birth certificates for family

Administrative offices in the main cities of Lake Geneva area – cf Annexe table 1

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3. Housing

3.1 Housing situation

Due to massive arrivals of international companies In the canton of Vaud, apartments are described by in the Lake Geneva region, the housing situation has the number of rooms they comprise. The rooms that become difficult over the past years. are counted are: the living-room and bedrooms.

Switzerland being a small country, the living space is A 3-room apartment = living room, limited and accommodations rather small. 2 bedrooms, 1 bathroom, 1 kitchen

The furnished market is almost non-existent. Kitchens are usually fully-equipped with fridge, oven, stove and dishwasher. In new buildings, Due to the shortage of quality unfurnished appliances are of very good quality but the freezer accommodations, rents tend to be increased when can be very small. apartments are vacated.

Cost varies considerably depending on accommodation’s age, size, facilities and location.

Parking places and maintenance charges are payable in addition to the monthly rent. Charges cover central heating, hot and cold water, garbage collection, caretaker (approximately Sfr. 50.- per room). Electricity, telephone and cable are charged separately.

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3.2 Renting an accommodation • Needs analysis – before you move to the Lake • Rent – always be paid by the 1st of the month. Geneva region, Welcome Service will ask you to fill out a Requirement Questionnaire so that we • Entrance inspection – Before moving into your can get a precise definition of your needs. home, an entrance inspection will be completed with the real estate agency. WS will take care of • Rental application – when applying for this formality for you and while your presence is accommodation, you will need to submit a not obligatory, it is highly recommended. series of documents with your rental application, so please note that you will have to provide us • Civil liability insurance – see chapter 5 a copy of: - Salary attestation issued by employer • Home content insurance – see chapter 5 - Passport or ID card - Attestation of non-debt dated of less than 3 • Garbage – Switzerland recycles a relatively high months proportion of household waste; so Swiss people - Work authorisation for non EU sort their rubbish for recycling. The manner and timing of waste collection depends where you • Lease contract – issued for one year, three live. Most buildings have a bin room located in or five years then automatically renewable. To the basement that contains special containers cancel the contract you need to give three or for compost, aluminium, batteries, standard four month notice for the yearly anniversary garbage, glass, plastic, etc. All your waste must date. be put in special plastic bags that you can buy in every supermarket. You will receive a schedule • Liberatory clause (not always granted in of garbage collection by mail. The rubbish that Vaud) – this clause entails that, as of the second doesn’t have a bin in the basement should be year of rental, in case of professional transfer brought to your town’s waste collection center. out of Switzerland, the lease can be cancelled Some supermarkets also offer recicling bins with three months’ notice for the end of a for the packaging of product they are selling. month. Please find more info in Chapter 13.

• Deposit – the deposit or bank guarantee • Fire insurance – ECA – see chapter 5 is equivalent to 3-months rent and must be established prior to the entrance inspection. Cash or checks are not accepted; the money must be blocked on a special bank account in Switzerland during the entire length of the lease. Upon vacating the premises, and providing that the premises have not been deteriorated beyond ‘normal wear and tear’, the guarantee will be released. Instead of a bank guarantee, this can be taken care of by Swisscaution or Firstcaution, but you will need to get the approval from the estate agent first. A yearly fee is due depending on the amount of the bank guarantee.

More information on www.swisscaution.ch or www.firstcaution.ch

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3.3. Some of your responsibilities as a tenant • Excessive wear & tear – You will be expected to • Pipe works – The tenant must regularly clean replace, repair or clean damaged, lost or soiled items. and bear the cost of cleaning the internal and external drains. Some landlords/agencies will • Holes in the wall – You are allowed to hang request this to be performed for the exit inspection. up pictures on the walls but when leaving the apartment, the holes must be filled in. For this • Parasites, rodents, wasps, etc. – Inform your job, we recommend you to contact a painter. lessor immediately of any problems. Your lessor will provide you with details of a specialist • Damages caused by pets – You will be to deal with these problems, and will most responsible to repair any damages done by your pets. probably supervise the interventions, to make sure that you are not responsible for these pests. • Maintenance of household appliances/ equipment – You are required to maintain them • Maintenance of the garden – Unless otherwise within the «usual wear & tear» standards. stated in the lease contract, tenants are responsible for the maintenance of the garden. • Pipes – you are required to repair damages The landlord/agency will expect tenants to return caused by leaking pipes (gas or water), frost. it in the condition you received it. Responsibilities include: trimming of the hedges and small trees • Chimney – The chimney must be swept once once a year, regular lawn-mowing, fertilizing and a year. Usually the chimney sweeper will get in scarifying if necessary, maintenance of the flower contact with you directly. Please keep in a safe beds, regular watering of the lawn, flower beds place invoices as they will be requested at the and small trees, removal of all waste material exit inspection. from the property, cleaning of the terrace with a waterblaster at least once a year. The lessor • Heating system – If the heating is an individual has the right to request that a professional takes system, a control must be done once a year. You care of the above mentioned, at the tenant’s may also be requested to subscribe to a yearly charge, if the tenant has not done anything, maintenance contract. despite warnings in writing.

• Boiler – The boiler must be de-scaled once • Swimming-pool – It should be prepared for every two years. It is usually done shortly before freezing temperatures. Usually, if you have a the exit inspection. maintenance contract, the company should take care of it. • Oil tank – You should check your oil level twice a year and add fuel if necessary.

• Gutters, ditches and rain collectors – Due to the fall of the leaves in autumn, you should clean the latter as they might be obstructed. You can do this yourself or contract the services of a gardener or handyman. This will have to be done before leaving the house.

• Pipes – Due to the low temperatures, the external pipes may freeze in winter. You should therefore close the water supply and empty the pipes to prevent them from freezing. The tenant will be held responsible of any damage caused by freeze. Please note that some gardeners are willing to do that for you, so do not hesitate to ask them.

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3.4. Construction standards 3.5. Price of electricity • Kitchen : either equipped or unequipped. • Electricity is usually at each tenant’s expense and In anything from a studio to a three-room is billed based on the consumed kilowatt-hour apartment, the kitchen is often equipped or only (kWh) semi-equipped; fridge, cooker, or extractor fan. In new buildings, appliances are of very good • The price of the kilowatt-hour varies depending quality but freezers may nevertheless still be very on your home address and the amount of small. Microwaves are usually not included in an electricity used (appliances, cooking, heating, equipped kitchen, although in the new builds etc.). In Switzerland, it can go from approximately there is often a dedicated space for it. Sfr. 0.05 to Sfr. 0.45, the average price being Sfr. 0.20. • Laundry facilities in apartment : sometimes equipped with connection in order to install your personal appliance – installation must be done by a professional and after receiving a written authorisation from the landlord or the rental agency. In most buildings there is a common laundry-room with washer and dryer shared with rotas for tenant use.

• Laundry facilities in house : sometimes equipped or not but there are always the connections.

• Lighting : apartments are handed over with bare electrical wires which mean there is no obligation from the landlord to provide bulbs, bulb sockets and/or hooks.

• No curtain rails or curtains are provided but shutters or blinds are installed.

• Parquet or tile floors for living areas.

• There are no fly or mosquito screens on windows.

• There is no air-conditioning installed.

• New apartments tend to have smaller bedrooms; we recommend you to check before bringing your king-size bed.

• For new or renovated accommodations, the possible establishment of a telephone connection is at the charge of the entering tenant.

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4. Connections

4.1. Utilities 4.2. Telephone & Internet & Television Utilities cover electricity, gas, heating and water. Charges for their use will depend upon your Once applied for, this can usually be installed within consumption. a few days. Should the premises be new or have been empty for a long time, an electrician will have If renting a house, the utilities are never included in to be contacted to reactivate the phone line. This the rent. In the case of an apartment, a provision will be at the entering tenant’s expense. for heating and hot water is often included in the Swisscom is the main Swiss provider. Depending rent. These charges are calculated by the real estate where you live, the local utilities company provides agency and at the end of the year, the estate agency connection for telephone, internet and television. establishes the actual usage (from meter readings) Welcome Service will provide you with up-to-date and either will ask for more money or reimburse the information once you have secured a home. difference if you have paid too much. Electricity and gas are always billed independently by the supplier. More information on www.swisscom.ch or www.allo.ch or www.comparis.ch. Before connecting your electrical appliances, check that the voltage is 220 volt. If not, you will need to buy a transformer to convert the voltage to 220 volt. 4.3. Cable TV It is also likely that the plugs will not be the same as the ones in your country. In this case, you will need City apartments are already connected to cable to replace the plugs or buy adapters, which are very TV enabling you to receive approximately thirty expensive. Depending on your electrical appliances channels with the standard subscription - more and predicted length of stay, we recommend you channels are available. buy new ones in Switzerland. Sometimes the monthly subscription is included in the monthly rent. Should this not be the case and, Utilities are managed by different companies if you wish, Welcome Service will take the necessary depending on your location. steps for you. Monthly subscription is between Chf 25.- and Chf 45.-, these bills are sent every three, six months or once a year.

More information on www.upc-cablecom.ch.

Radio/TV/Satellite outlet

Radio

TV Satellite

Optic fiber outlet

Number of the fiber optic cable outlet (OTO ID)

Sockets for your WLAN modem (you will find out the number (1 to 4) during the activation process)

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4.4. Mobile Phones 4.6. SERAFE (Radio / TV Tax) The main mobile phone operators in Switzerland are It is a legal requirement for all Swiss residents to Swisscom, Salt and Sunrise. pay this tax if you have access to TV and/or radio Swisscom is slightly more expensive but has one programmes, and you are risking high fines if you of the best quality networks. Various types of choose not to (up to Chf 5’000.-). subscriptions are available with these providers Should you not own a TV receiver; you will not have depending on your frequency and type of use. to pay the TV tax. However, Serafe will expect you Normally one must wait to have received the to pay a radio tax if you have a radio in your car and residence permit to be able to subscribe to a mobile if you can get radio programmes via ADSL with a phone. However through Swisscom, we can order computer equipped with loudspeakers. this for you even without a permit. More information on www.serafe.ch More information on www.swisscom.ch or www.salt.ch or www.sunrise.ch. Radio Frequencies – cf Annexe table 4

Making a telephone call • In Vaud : dial the number with area code 021 • In other cantons : dial the number with area code (refer to the list in annexe) Swiss area codes – cf Annexe table 2 • To Switzerland : dial country code (+41) + area code without 0 • To foreign country : dial country code + area code

Main country codes – cf Annexe table 3

4.5. Satellite Depending on where you live, you can install a satellite dish on your balcony or on your roof but you are required to get a prior written authorisation from your real estate agency.

5. Insurance

5.1. Civil Liability & home 5.3. Car Insurance content Insurance Civil liability insurance is compulsory for all tenants All cars must be insured. If your car has Swiss and covers any accidental damage to other people registration plates, the insurance must also be Swiss. and/or to the property. All family members living You can choose between the following types of officially together are covered. Cost depends on insurance: the amount insured. An attestation of the policy will be requested by the real estate company for the • Third-Party – includes passenger cover and is entrance inspection. compulsory in all cantons. Home content insurance is often combined with • Part Comprehensive – known in some countries civil liability and covers personal belongings against as third party, fire and theft. Includes cover natural hazards such as fire, flood, gas explosion, etc. against fire, natural hazards, theft, broken glass The best basis for valuation is the removal inventory. and damage caused by a collision with animals. You can usually choose to pay a deductible, for example the first Sfr 500.- to 2’000.- of any 5.2. ECA Fire Insurance claim, in order to reduce your premium. Part comprehensive insurance is compulsory in some This insurance is to cover your personal belongings cantons. against fire. It only exists in Vaud and is only valid • Full Comprehensive – covers all risks including once you have returned to ECA the registration form self-inflicted damage to your own car. You can duly filled and signed. Your removal inventory is a choose to pay a deductible in order to reduce useful guide for assessing your possessions and the your premium. It’s usually compulsory for private insurer who deals with you for your liability leasing and credit purchase contracts. insurance and home contents can help you to fill this • Insurance company – check with your company form. if they have a special arrangement. If not, there is a list available at Welcome Service. More information on www.eca-vaud.ch If you import your car from your home country and keep the foreign registration plates, do not forget to keep your foreign insurance.

Please note: Do not forget to ask your current insurance company for a certificate confirming a good driving record, the starting date of your insurance policy, its date of expiry, and the length of your no-claims period in order to qualify for a full discount on your car insurance premiums.

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5.5. Health Insurance 5.6. Insurance brokers Basic health insurance (assurance maladie de base) Insurance brokers – cf Annexe table 5 is compulsory for everyone who lives or works in Switzerland. Foreigners are required to obtain coverage within three months of their arrival in the 5.7. Pet Insurance country. Please note that it is your own responsibility to contact the insurance provider in order to set up Damages caused by pets like dogs and cats are your cover. generally covered by your Civil Liability Insurance, but please verify this with your insurer and ask for • Health insurance can be taken out with a a policy that states this coverage. For medical care health fund or a private health insurance (caused by illness or accidents), you can obtain company. It is usually necessary to affiliate with an insurance with Epona, but double check the a Swiss insurance company, as Swiss insurance coverage. authorities do not always accept global health insurances, even when the policy covers medical More information on domestic animals in care in Switzerland. Chapter 18. • Basic insurance required by law covers medical treatment in case of sickness, maternity and accidents (should an accident insurance policy not already cover it). It includes: hospitalisation in a common ward, basic ambulatory and recognised medication by OFAS. • Complementary cover includes: health cures, medications not recognised by OFAS, prostheses, homeopathy, ambulance expenses, private and semi-private rooms, etc. • Employers sometimes benefit from group policies from health insurers which can offer employees discounted premiums. Legally, employers are required to insure all employees in the event of accidents; in such cases, costs will be split in half between the employer and the employee. • Health and accident insurances are mandatory for spouse and children. As a family is not necessarily covered by one parent’s affiliation, each family member must be insured individually. • It is possible to take out an international worldwide health insurance policy which may be of particular interest to people living in Switzerland temporarily or to those who are frequently changing countries. However, you need a special exemption and it must provide the same or better cover than a basic Swiss health insurance.

The website “Comparis” offers a comparison of the various insurance companies and their premium.

More information: www.comparis.ch

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6. Cars

6.1. Importing a car into Switzerland If you are not a European Resident, we strongly recommend you not to import your car into Switzerland

Customs Clearance Registration • A car can be imported into Switzerland free of • Although you are allowed to drive your car in tax if you have owned it for at least six months Switzerland for a maximum of one year with before moving to Switzerland, and you are foreign registration plates, we advise you to importing it as part of your personal effects. make an early appointment with the garage or • If the car has been in your possession for less dealership representing your brand of car and than six months, the following taxes must be get them to prepare your car for the mandatory paid: control and exhaust emission tests requested - 4% of the value of the car by the canton’s vehicle registration office. It is - 7,7% of VAT also recommended that the garage handles - 12 to 15 centimes per kilo (except for the registration of your car. This service will be holders of a European conformity charged by the garage directly and you will certificate) receive a bill. - administrative fees • The following papers will be requested : • It is preferable to have the removal company - 13.20A form delivered and stamped by deal with the car importation, or at least go Swiss Customs through the same border post as the rest of - 18.44 form your effects. If that is not possible, the car can - Original foreign car registration papers be cleared later. (carte grise) • When clearing the customs at the border, you - Valid Swiss insurance policy will need the following documents: - Original EC certificate of conformity or - 18.44 Form – the official form listing your duplicate in French, German, Italian or personal belongings brought to Switzerland, English. including your car - Swiss residence permit - Your Swiss resident permit or your - Car service handbook showing technical Autorisation de Séjour motor specifications - The foreign car registration papers (called - The service record book of emission the carte grise or grey card in Switzerland) control system (if necessary) - Photocopy of the lease contract - Registration application form (Form 211) - For vehicles with German plates: the - Form 1737f Kraftfahrzeugbrief & for vehicles from Italy: Foglio complementare • Please note that if you bring your car to Switzerland, it can only be for your personal use and you will only be able to sell it to a third party a year after the date of importation into Switzerland (Note: you will have to pay a large tax to sell your car in Switzerland). • Additional information available at Head Customs Office – Direction des Douanes Avenue Louis-Casaï 84 – 1211 Genève Tel: (+41) 058 469 72 72 Opening hours: Monday to Friday, from 08:00 to 11:30 and from 13:30 to 16:30. Call opening hours: Monday to Friday, from 09:00 to 11:00 and from 14:00 to 16:00.

More information : www.ezv.admin.ch/zollinfo privat/04392/04393/04394/index.html?lang=en

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CO2 emission regulations for passenger vehicles • Swiss residence permit • Two colour passport photographs (please • The Confederation is aiming to reduce average indicate first and family name on the back of CO2 emissions in the case of new passenger them) vehicles. From 1 July 2012, a fine (sanction) • Eye test – to be obtained from an authorized will thus have to be paid when new passenger optician in Geneva vehicles are registered for the first time if they • Original identification document do not reach a specific target value (on average • Proof of payment 107 g of CO2 per km). This sanction will not, however, be imposed at the import customs A driving license delivered by Austria, Belgium, clearance but will be imposed subsequently by Denmark, Finland, France, Germany, Great-Britain, the Federal Roads Office (FEDRO). Therefore, Greece, Ireland, Iceland, Italy, Liechtenstein, when importing a new passenger vehicle for Luxembourg, The Netherlands, Norway, Portugal, personal use, please take into account that a Spain, and Sweden will be sent back to the motoring sanction tax may be incurred in addition to the administration of the country of origin. customs clearance costs if the target value is not achieved. More detailed information can be A driving license delivered by Andorra, Canada, found at the Federal Roads Office (FEDRO) link Croatia, Hungary, Israel, Japan, Malta, Monaco, below, where answers to other questions on this Morocco, Poland, San Marino, Singapore, Slovenia, topic can also be found. South Korea and the USA will be returned to its owner with a stamp “ not valid in Switzerland”. • Please note that your car cannot be registered in Switzerland before you are in possession of your Certain nationalities (e.g.: most African countries, Swiss residence permit. Therefore you should ask Australia, New Zealand, most Asian countries, a two to three month extension of your current most South American countries, and most Arabic insurance policy to cover you in Switzerland. countries) will have to pass a formal driving test (approx. one hour at an additional cost). • You are allowed to use your own car (registered under your name) in Switzerland for up to 1 year (from your official entry date) as long as your foreign insurance covers you here with unlimited 6.3. Driving in Switzerland validity despite your move. There are road rules and signs that you must know; 6.2. Driving License the general ones are contained in the Handbook of Swiss Traffic Regulations, published in Your foreign driving license is valid in Switzerland French, German, Italian, English and Spanish. for 12 month but we advise you to change it We strongly recommend you to read it. immediately upon arrival in Switzerland. Should you fail to apply during your first year, you are not Here are some general indications: allowed to drive after this period until you have • You can drive a car from the age of 18 passed a Swiss driving test. • The Swiss drive on the right-hand side of the road To obtain a Swiss driving license, the following • It is compulsory for seat belts to be fastened in documents must be submitted: both the front and back seats • Children under the age of 12 must be seated • Application form completed (Demande d’un at the back. They can only ride in the front permis de conduire sur la base d’un permis de passenger seat if it is impossible for them to sit conduire étranger pour la catégorie X) at the back • Foreign driving license - please make sure that • Bus, taxi and cycle lanes are yellow and must be the date you have first passed your driver’s left clear by other drivers license is stated on your license. If this is not • Drivers on a roundabout have priority over the case, you will need a certificate from the those entering it i.e. give way to the left administration which issued your foreign driver’s • At a stop or give way sign, priority is given to license, with this date clearly indicated on it. traffic coming from the right

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• If you want to drive on Swiss highways 6.4. Vehicle Registration Office (motorways), you must purchase (Chf 40.- / year) a sticker called a Vignette, available at the Service des Automobiles et de la Navigation – border crossings into Switzerland, post offices cf Annexe table 6 and petrol stations. This Vignette has to be stuck to the inside of your windshield, and be More information: clearly visible, it gives you unlimited access to www.vd.ch/themes/mobilite/automobile/ all highways (motorways) across Switzerland for the indicated year on the Vignette • It’s forbidden to use your mobile phone whilst 6.5. Buying a car in driving unless you use a hands-free kit Switzerland • Public transport and pedestrians have priority over cars All cars must be insured. If your car has Swiss In • Road signs: order to buy a car in Switzerland, one must have a Highways (motorways): green permit as well as a Swiss driving license. Main roads: blue Secondary roads: white New cars - All new cars must be fitted with a • Speed limits are catalytic converter. In most cases, cars are bought Motorways: max 120 km/h by leasehold. Some dealers grant a discount of Dual carriageways: max 100 km/h, approximately 10%. Secondary highways: max 80 km/h Urban areas: max 50 km/h Used cars - Second-hand cars are usually in very Residential areas: max 30 km/h good condition, well-maintained and available with • The temporary use of foreign private vehicles interesting options. Garages often offer a one year by persons resident in Switzerland is prohibited. guarantee; however, you should be cautious when buying from a private individual. If you are a member Every year, you will have to pay tax on your car based of TCS (Touring Club Suisse), you can ask for one of on the category of the car and the engine power. their agents to come and give the car a once over.

Vehicle’s tires Welcome Service can provide you with a list of new or second-hand car dealers depending on what kind In Switzerland, there is no legal requirement that of car you want to buy but you can also look at the a vehicle must be fitted with winter tires in winter. classified ads section in the local newspapers. However, the driver is obliged to drive in a safe and reliable vehicle and must always be able to maintain Autociel control of the vehicle in any situation. In winter If you need a car while you are relocated in conditions, driving with summer tires, does not fulfil Switzerland, Autociel will help you find the best this obligation and is therefore punishable. deals. They help you find new cars, second hand cars or even import or sell your car. It has rapidly become If, in the event of an accident, the driver is held liable the leading car dealer for expatriates in the French because his vehicle was not properly equipped for speaking part of Switzerland. Whatever you need or winter use, his insurance may reduce his benefits or want, their team of experts, most of whom speak even claim against him for negligence. fluent English as well as other languages, can give you excellent advice, free of charge. Laws governing the use of winter tires in Europe vary from country to another and sometimes even More information: from region to region. If you are planning to travel Tel. (+41) 021 796 37 37 or www.autociel.ch with your car, we highly recommend that you check the country’s regulation beforehand. 6.6. Car Insurance It is compulsory to have car insurance.

For information, see Chapter 5.

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6.7. Parking 6.8. Mobility Car Sharing Parking is limited, difficult, and often pricey in Mobility car sharing Switzerland provide a choice Lausanne, the following options are available: of 2650 vehicles around the clock, on a self-service basis to do what you need to do without owning a Public Indoor Parking car. You pick the car up at a station and use it for as Expensive but you can park your car for as long as long as you need and when you are finished, you you wish. You pay when exiting, with coins or notes, return the vehicle in a station (same or different). often credit cards are accepted. Depending on where you live and on how long you Period of use : the shortest period of use is one stay, it is possible to apply for a monthly subscription hour. The maximum period you can use a mobility which could be less expensive. car is usually 16 days.

White Zones Reservation options : with no reservation fee: Parking spaces located in white zones allow you to Internet: www.mobility.ch or Mobile reservation park thirty minutes, one hour or one hour and thirty www.m.mobility.ch. With reservation fee: -24/24 minutes, depending on the area. To be sure look service center on 0848 824 812 for the white road signs with blue P, the maximum parking time will be indicated on them. The parking Choice of station : with 1’380 mobility stations meter accepts coins and do not forget to put the throughout Switzerland there is almost certainly ticket under the windshield, if required. a mobility car near you. Check on https://www. mobility.ch/en/clients-prives/ Blue Zones A blue zone disk is required to park in a blue zone Pets : pets can also be transported in a Mobility area from 08:00 to 19:00. The disk gives the right to car. Please make sure that they are either inside a park for up to an hour without payment. suitable container or on a blanket, which you must In Lausanne centre, a system of Macaron (sticker) provide. has been set up allowing residents to park without time limit in their district. The Macaron which you Parking : if a dedicated Mobility parking space is buy at the Police Station, is valid for 12 months. already occupied, use an authorized parking space within sight of the usual station and inform the Park & Ride 24h Service Center immediately on 0848 824 812. These facilities, combining parking and bus ticket, Mobility stations other than the starting station are are located in Lausanne neighbourhoods near not to be used as a parking space. major bus lines. You park your car and then you take the bus to go downtown. Daily cost is Sfr 10.- Driving abroad: if you wish to drive the vehicle and monthly cost is Sfr 98.-, parking and bus ticket abroad, contact the 24h Service Center on 0848 824 included. 812 to obtain an authorization. Fuel costs will be reimbursed against receipts, at the rates currently Recommendation: Be careful where and how long applicable in Switzerland. Special insurance cover you park your car for because there are a lot of traffic such as European accident and breakdown cover is wardens giving fines at any time of day and night. to be taken out at your own cost. As a general rule journey abroad are permitted only in the countries covered by the insurance. A current list of those countries can be found in the General Terms and Conditions. The general insurance does not cover the following list of countries: Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan and Russia.

A mobile app is available: Mobility car

More information and online reservation : www.mobility.ch

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7. Transport

7.1. Public Transport 7.2. Trains Public transport in Switzerland is of good quality; no The Swiss railway system is called CFF in French, strikes, punctual, frequent and clean. SBB in German, FFS in Italian. It is very easy to travel from Geneva to other Swiss cities and throughout Each city has its own network and is very good and Europe, for example to Paris, Milan or Brussels. well served. At each bus stop, there is an itinerary with the schedule frequency. The bus passes more Trains are free for children up to 6 years of age, then frequently in the city (every 10 minutes) than in the half-price up to 16 years and full price thereafter. country side (every 30 minutes to one hour). The The CFF offers different passes such half-price in tickets must be bought either before getting on order to travel half-price in trains and boats, junior board or in the bus by using the ticket machines. passes to travel for free when accompanied by an You can pay by cash or with a special bus card, credit adult, combined half-price and and Seven 25 that cards are accepted in big cities. In smaller cities and allows you to travel for free between 19h and 5h and villages, credit cards may not be accepted. Make the general pass to travel all around Switzerland by sure to prepare a few coins just in case. train and all other forms of public transport for free.

The price of the simple ticket depends on the city The CFF also provides some special day or week- and is valid 60 minutes in one zone. If you are a end packages such as skiing days, week-ends to frequent user of public transport, we recommend Disneyland in Paris with hotel and train, etc. you to buy a daily, weekly, monthly or yearly pass. NB: CFF fares are subject to change each year in December. Every town administration offers daily Nyon : www.tprnov.ch or (+41) 022 994 28 40 passes for the entire Swiss Public Transport System Morges : www.mbc.ch or (+41) 021 811 43 43 for discounted prices (between CHF 35 and CHF Lausanne : www.t-l.ch or (+41) 021 621 01 11 50.-) You can purchase them in your administration Vevey : www.vmcv.ch or (+41) 021 989 18 11 office or online on your administration website. Montreux : www.vmcv.ch or (+41) 021 989 18 11 Geneva has two main train stations: Gare de If you are a frequent user of public transport you Cornavin, in the centre of town & Gare de Cointrin, can buy a daily, weekly, monthly or yearly combined at the airport. ticket called Mobilis, including bus, subway, train Nyon, Morges, Lausanne, Vevey and Montreux and boat. You can get information at the Tourist has one train station each, located in the centre of office, at the train station or in the Lausanne TL town and very well served. Also, a lot of villages have office located at Place de l’Europe. their own small train station but the trains come less frequently, at a rate of approximately one per hour.

More information and reservation on www.sbb.ch/en/ (+41) 0900 300 300 24 hours/24

A mobile app is also available to purchase tickets and get more information: SBB Mobile

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7.3. Taxis 7.6. Airplanes You will find taxis easily in city centres but please The main airport in the Lake Geneva area is Cointrin, note that in Switzerland, cabs are not hailed in the Geneva International Airport. street. You have to take one at a taxi stop (several located at strategic points: train stations, lakeside, Geneva Cointrin Airport is situated within a shopping areas) or order one by phone. Fares are 35-minutes drive from Lausanne by low traffic quite high and charges increase depending how but it can take more than one hour during peak periods (from 7:00 to 9:00 and 17:00 to 19:00). On many you are, what time it is and where you want Fridays, especially during winter season (week-end to go. Many taxi companies have develloped apps departures to winter ski resorts), the highway is similar to Uber’s, you can find them on each taxi crowded from 16:00 to 21:00. company website. The airport is not far from Geneva centre and is connected by rail from Cornavin station or by bus. It Taxi and Limousine services – cf Annexe table 7 is open from 04:00 to 01:00.

Many international airline companies have a desk at 7.4. UBER the airport or an office in town.

The main advantage of this transport is the More information on www.gva.ch or technology. Indeed, you can order your driver, insert (+41) 022 717 71 11 your route and destionation as well as pay via the Arrival & Departure information also on app. No need for cash money but before your first (+41) 0900 571 500 trip you must have downloaded the app, you are registered and have added your payment method A mobile app is also available to purchase tickets and get more information: Genève Aéroport (GVA) so that you can make your first trip.

More information on www.uber.com

7.5. Boats There are excursions on the Lake of Geneva throughout the year but high season is from mid- May to mid-September. Price depends on your destination. Each village or town located at the lakeside has a boat stop where you can buy your ticket. Throughout the year there are several daily boat rides from Lausanne to Evian (France) and back. The crossing takes about 30 minutes.

CGN – Compagnie Générale de Navigation More information at www.cgn.ch or (+41) 0848 811 848

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8. Healthcare

Switzerland is well-known for having very good 8.2. Doctors medical care. Foreigners from certain countries, for example from Russia, will be required to have You have the freedom of choosing your own doctor. a health check before arriving in Switzerland. This You should make an appointment before visiting control must be done in Switzerland, often at the the doctor. The invoice will be sent to you directly Cantonal Hospital. at home and it must be paid within 30 days. Send a copy of the invoice to your health insurance so Before moving to Switzerland, we remind you to that they can reimburse you for the consultation. collect all medical records for you and your family; Normally you will recover 90% of the cost but it you will be asked for them upon arrival. could be less according to the type of doctor.

For additional addresses, please check the 8.1. Hospitals telephone directory under the column “Médecins”. There are several websites that allows you to In the Canton of Vaud, the largest public hospital consult a doctor online: www.soignez-moi.ch, www. called Centre Hospitalier Universitaire Vaudois medgate.ch, www.medi24.ch (CHUV) is located in the North of Lausanne. Lausanne has several public, semi-private hospitals and private clinics. But Nyon, Morges, Vevey and 8.3. Chemists Montreux also have their own public hospital or private clinics. List of chemists – cf Annexe table 10

Hospital, Private clinics, Medical emergencies and Dental clinics – cf Annexe table 8 + 9

The choice of hospital depends on your health insurance cover and on the hospital accommodation. If you are covered by the basic health insurance, you will stay in a general ward with two to four beds, while a half private insurance gives you access to a two-bed ward and a private to a room for your own.

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9. Education

9.2. The Private School System If you decide to put your child through the private system, this can be done easily in the Canton of Vaud as there are several international schools teaching in English, or bilingual French/English. They also provide US or British programs.

Schooling is expensive and for most schools there is a waiting-list. So, as soon as you know which school you want your children to attend, submit your application straight away.

We have at your disposal a list of the Private Schools in the Lake Geneva Region. 9.1. Swiss education system – Public schools 9.2.1. Additional information The State School System varies in each canton of Fédération Suisse des Ecoles Privées Switzerland. Children must attend the local school in Hotelgasse 1 - 3000 Bern the commune where they live. Schooling is free, as it Phone : (+41) 031 328 40 50 is included in your individual taxes. info@swiss-schools.ch www.swiss-schools.ch In the canton of Vaud, children must be 4 years old by July 31st of the ongoing year to start school. The Association Genevoise des Ecoles Privées primary level consists of 8 years (from 1P to 8P) and Rue de Saint-Jean 98 - 1211 Geneva 11 is called “école primaire”. Then children go to the Phone : (+41) 022 715 32 30 secondary school which is called “école secondaire” info@agep.ch (duration: 3 years). After completing their www.agep.ch compulsory education, teenagers have the choice between doing an apprenticeship or continuing their Association Vaudoise des Ecoles Privées education in order to get the following diplomas Route du Lac 2 - 1094 Paudex such as: Swiss Maturity, Commercial Maturity, etc. Phone : (+41) 021 796 33 00 info@avdep.ch Teaching language is always French. As of the www.avdep.ch fifth year of primary school, German is introduced. However, and for all school levels, there are special lessons or welcome classes for children who do not 9.3. Day Nursery – Baby-Sitting speak any French and where French is taught. service Children go to school on Mondays, Tuesdays, Welcome Service will provide you with a list Thursdays and Fridays and also on Wednesdays according to the location where you live. If you mornings only as of 5P. are a member of the American Women’s Club, this organization might help you as well. Some schools do offer lunch facilities but not all of For the service of a professional nurse coming to them. Please note that the afterschools and lunch your home, the cost is expensive. facilities have very limited places. It is common that the children are in the waiting list and do not obtain the numer of days requested. 9.4. Au Pairs More information on www.educa.ch Au Pairs services – cf Annexe table 11

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10. Banking

10.1. Swiss currency 10.3. Bank listing The Swiss currency is divided in francs and centimes. The two major Swiss banks are:

Bank notes: 10, 20, 50, 100, 200, 1’000 Swiss Francs. • UBS – United Bank of Switzerland More information on www.ubs.ch Coins: 5, 10, 20, 50 centimes & 1, 2, 5 francs Click on UBS locations to find out the closest office to you. Normal bank opening hours are from between 08:00 • CS – Credit Suisse Bank or 08:30 and 16:30 or 17:00 Monday to Friday. If you More information on www.credit-suisse.ch need cash, you can use your bank card to withdraw Click on Where to find us to find out the closest money from an automatic cash machine at any time, office to you. day or night, including outside of bank opening times. You may prefer to find a smaller regional, cantonal, private or foreign bank. In Vaud, the cantonal bank is called Banque Cantonale Vaudoise. You will find 10.2. Opening a bank account many offices even in small villages.

One of the first things you need to do when you • BCV – Banque Cantonale Vaudoise arrive in Switzerland is to open a salary or personal More information on www.bcv.ch bank account. The account may be opened in your name or as a joint account with your spouse. Normally, your salary will be paid directly into your 10.4. Payment orders bank account. Standing orders can be set up with your bank in order to pay regular bills (i.e. monthly rent of your To open the account, you will be requested to accommodation). Payment orders can also be made provide a copy of your passport and of your work by enclosing pre-printed giro payment forms and contract. For US people (holding a green card), you the total amount, with your instructions to the bank. cannot open your account until you have a legal You can also pay bills electronically since all Swiss address in Switzerland. Some days after submitting banks have e-banking systems. your application you will receive a Bank Card which can be used only in the bank where you have opened your account. 10.5. E-banking After three months’ salaries have been deposited in In Switzerland, E-banking is a common way to your account, we suggest you apply for an EC-Card manage your bank account: it allows you to pay which will give you 24h access to ATM machines. your invoices, to find out quickly the balance of Please note that EC-Card is a debit card, not a credit your accounts, securities positions in your custody card. Most petrol stations, stores, etc. are equipped account and obtain a consolidated overview of your with the EC-Direct system for payment. assets (on request). You can also look up the details of pending or executed account credits or debits at any time. What is a QR-bill? 1. + 2. The QR-bill is divided into two parts, a receipt and the payment section . It always contains readable details about the beneficiary, to which additional information can be added. 3. The QR-code contains all the information necessary for payment. 4. The QR-IBAN is the collection account number which replaces the old account number, known as BVR member number in the format 01-xxxxxx-x . Please note, if you have a standing order whose account number changes to a QR- IBAN, do not forget to modify it. 5. The reference of the QR-bill is to be reported on your payment order in the event of manual entry, as with the old ESRs.

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11. Postal Services

The Swiss Postal Service is La Poste in French. 11.1. Import: Custom/VAT La Poste offices offer two services (postal services and payments), both available at all counters. All goods arriving in Switzerland from abroad are However, make sure you stand in the relevant basically liable to duties (Customs Duty and Import queue to save yourself the frustration of waiting for VAT) and must be declared to Swiss Customs nothing. for taxation. Courier or postal consignments are declared by the carrier (i.e. DHL, UPS, Swiss Post, Banking and financial transactions etc.) on your behalf. Once the carrier has completed At the Versements counter: the customs declaration, the amount of any tax and/ Pay bills with a bulletin de versement (orange, blue or duty payable are worked out. Any charges due or pink giro payment form). This payment form has are billed to the recipient. two parts; the largest part is for the recipient and the Customs duty small portion is for you to keep as proof of payment, Duty is calculated on the gross weight of the postal make sure that the clerk has stamped your receipt. item. Duty rates are usually less than CHF 1.- per kilogramme. However, alcoholic drinks, tobacco Other Services products, food and textiles are subject to higher At the Timbres/Colis/Envois Express counter: duty rates. • Send letters, packages, faxes and telegrams Value added tax (VAT) • Collect registered mail, packages, etc. VAT is calculated on the amount which the importer • Buy stamps and telephone tax cards has to pay and the additional costs up to the • Make telephone calls destination (transport costs and postal charges) as • Buy Swiss motorway obligatory sticker (Chf 40.-) well as import duties and fees (e.g. examination fee). • Make photocopies If the goods are not imported as a result of a sale, VAT is calculated on the market value and additional You have the choice between fast (A-grade mail costs up to the destination, i.e. the amount which a or Prioritaire) and regular (B-grade mail) delivery purchaser would have to pay for the imported items. service. A-grade mail is more expensive but it VAT is determined on the basis of the declaration takes only one working day for delivery anywhere provided by the foreign sender, who has to provide in Switzerland and approximately two to three days evidence of the value of the goods by enclosing in Europe. B-grade mail takes two to three working a copy of the invoice or another proof of value days. (internet print-out, contract of sale etc.). If no value is declared, the customs office will set the tax base If you would like to dispatch a consignment with ex officio. The same applies if the accuracy of the important or valuable contents, the best solution is declaration is in doubt; in that case, a higher import to send a letter with proof of delivery “Registered fee should be expected. (R)”. It is delivered against signature only by the next Values expressed in a foreign currency are calculated working day Mondays to Fridays; also Saturdays if by the customs office on the basis of the exchange the address is a P.O box. If the person is away during rate (selling rate) applicable on the last stock the delivery, he is notified with a yellow paper from exchange trading day prior to customs clearance. the post office called “invitation à retirer un envoi” The current VAT rate is 7,7% (standard rate). meaning there is a 7-day holding period at the closest post office. 11.2. Rapid Delivery Service Opening hours: Monday-Friday: from 07:30 to 18:00 – most small Rapid delivery services – cf Annexe table 12 branches are closed at lunch time from 12:00 to 13:45 Saturday: from 09:00 to 11:00 11.3. Cycle Delivery Service More information on www.poste.ch or If you want same day delivery of a letter or a packet (+41) 0848 888 888 in Vaud area, you can contact the cycle couriers. The price depends on the time and zone of delivery Vélocité - Lausanne Tel (+41) 21 624 24 84 - www.velocite.ch/fr

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12. Where to shop ?

12.1. Food 12.1.1. Supermarkets Other supermarkets:

The supermarkets are open from Monday to • Manor in Geneva, Chavannes-de-Bogis (close Saturday. In the morning, they open between 8:00 to Nyon), Morges, Lausanne, Vevey – www. and 9:00 and they close around 18:30 except on manor.ch – Very good food quality but a bit Saturday where they close at 18:00. They are open expensive. during lunch time. The two main supermarkets in Switzerland are • Globus in Lausanne – www.globus.ch – The Migros and Coop. Where there is a Migros, a Coop food section is more a delicatessen than a is not far away! supermarket of very good quality. You can also find specialised imported products. • Migros – www.migros.ch – You can recognize a Migros as there is always an “M”, coloured • Denner in several cities of Canton of Vaud – in orange and green. Migros sells food but www.denner.ch – Fresh products are not of they also have opened shops in which they the best quality but it is very interesting for sell electronic appliances, clothes, sports cigarettes, wines, beers and spirits. accessories but alcohol and tobacco are forbidden. In every city, such as Nyon, Morges, • Aligro in Geneva and Chavannes-Près-Renens Lausanne, Vevey and Montreux you will find one – www.aligro.ch – Wholesale supermarket. Very or several Migros. Most big villages also have a attractive when you have a big family or when Migros but it’s sometimes smaller. you organize big dinner parties.

• Coop – www.coop.ch – Principal competitor of • LeShop.ch – www.leshop.ch – Online Migros. The main difference between the two supermarket. The service offers you 12’000 is that at Coop you can find different brands. Migros products, delivered at your home. Coop offers its own small product range but most of the products are from big brands such Shops are closed on Sunday, but you will find small as Kellogg’s, Findus, etc. In addition, contrary local grocery stores called épiceries or dépanneurs to Migros, Coop sells alcohol, tobacco, and that remain open for a few hours on Sunday. You newspapers/magazines. Coop is a little more can also drive to the Geneva Airport and Geneva expensive than Migros. You will be able to find train station where you will find a Migros that is open imported products in the larger Coop stores. from 8:00 to 20:00, 7 days a week, all year, as well as other stores. At the Lausanne train station a Coop is open on Sunday from 5:30 to 00:00. You can ofetn find essentials goods in the gas stations.

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12.1.2. Shopping in France 12.2. Store opening hours

A lot of people shop for food in France as it is Week days 08:00 or 09:00 – 18:30 or 19:00 cheaper than in Switzerland, especially meat, fish, Saturday 08:00 or 09:00 – 17:00 or 18:00 milk, butter and cheese products. Sunday Closed

Some supermarkets are open on Sunday morning Some shops are closed on Monday morning. until 12:00. 12.3. Market The total value of duty-free goods allowed across the border is Sfr 300.- per person. If you bring back Every day of the week, there is a market in different goods in large quantities above what is authorized, place. you’ll have to pay a tax and leave goods at the border. Markets address list – cf Annexe table 13

Some duty-free allowances per person and per day: 12.4. Shopping • Alcohol <15% 2 lit • Alcohol >15% 1 lit Shopping address list – cf Annexe table 14 • Butter/cream 1 kg/lit • Cereals 20 kg 12.5. Helpdesk • Eggs 2.5 kg • Fish 20 kg Useful list – cf Annexe table 15 • Fruit 20 kg • Juice 3 lit • Meat 0.5 kg • Milk/cheese 5 lit/kg • Oil 4 lit/kg • Potato products 2.5 kg • Poultry 3.5 kg • Vegetables 20 kg

More information on www.zoll.admin.ch or (+41) 022 979 19 19

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13. waste and recycling

13.1. Waste Disposal and 13.1.2 Green recycling bins Recycling System Every home should be equipped with a green/ Switzerland is very conscientious when it comes compost bin where all edible peelings, grass, and to the environment, and every village has its own any other garden disposals can be disposed. The bin waste disposal and recycling systems which are set is usually emptied once a week. out on posters you can get from your local town hall or which can be downloaded at the bottom of 13.1.3. Recycling Centre this page. All waste which is disposed of in public rubbish bins has to be deposited either in special Swiss people are recyclers! There are multiple waste bags or bags with stickers on, both of which recycling centre around Central Switzerland where are specific to each canton. you can bring your recycling, which must be separated into paper, cardboard, plastic, glass, etc 13.1.1. Chargeable rubbish bags Here is a website mapping all recycling centres Each canton has its very own rubbish bags that is across Switzerland : www.recycling-map.ch mandatory to be used and purchased within the canton of living. The purchase price of these bags 13.1.4. Recycling and waste disposal plan includes a charge that covers the waste disposal costs. You can buy your official rubbish bags at The waste disposal poster is called “Abfallplan” the supermarket (Migros, Coop, etc) or at the Post and can be obtained at your local municipal Office. The bags must be requested directly at the (“Gemeinde”) office. It shows all the various cashier as they are not sold on shelves. The bags timetables for refuse collection and the various comes in different format (17l, 25l, 60l, 110l). These recycling operations. Most areas have regular bags are then to be thrown into the large communal collections of paper and cardboard. These should containers near homes or collected in the street on be stacked neatly into bundles and tied with string a designated day. One 35 litre bag costs CHF 2.90, like a parcel. so be sure to fill it completely before putting it out. 13.1.5. Electrical appliances

Televisions, computers, mobiles, etc should be returned to an electrical provider or to any shop selling new appliances. Retailers are obliged to take these appliances back free of charge. Alternatively they could be brought to a waste collection centre.

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14. Culture

Olympic Museum Lausanne

As Lake Geneva area is an international scene, there are many entertainment options:

14.1. Theatres 14.4. Cinema Theatres list – cf Annexe table 17 You can find schedules in local newspapers or on the web at www.cine.ch 14.2. Concert Halls 14.5. Special Events Concert halls list – cf Annexe table 18 Special events list – cf Annexe table 20 14.3. Museums 14.6. Where to get your tickets Museums list – cf Annexe table 19 from? www.starticket.ch or www.ticketcorner.ch

Opera of Lausanne

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15. Spouse’s interests

Once a move is complete, and the children are British and American Club Lausanne settled in school, it is time to build up a social Avenue de l’Avant-Poste 4 network. As an international city, Geneva provides Tel : (+41) 021 323 40 44 excellent means to achieve this through the many women’s and international organizations. British Resident’s Association of Switzerland Au Bret - Remaufens The American International Women’s Club of Tel : (+41) 021 728 62 55 Geneva www.britishresidents.ch 11, Route de Chêne - 1207 Geneva Tel: (+41) 022 736 01 20 www.aiwcgeneva.org Another good source of information is the Anglophone Information Services Geneva English Speaking Club www.angloswissclubs.ch Tel: 0900 576 444 and 022 304 43 04

American International Women’s Club of Lausanne This centre provides information on finding help Avenue Eglantine 6 - Lausanne regarding emergencies, general help, classes (in Tel : (+41) 079 657 24 53 English) activities, professionals and their services www.aiwc-lausanne.org (such as tax controllers, accountants and lawyers). In fact Anglophone will attempt to answer questions Anglo-Swiss Club Lausanne on almost any subject whether it is related to Contact: Rebecca Djanoly Switzerland or not. www.angloswissclubs.ch They also publish a free magazine, every two months called Swiss Style containing useful information for residents and expatriates. www.swissstyle.com

©livingingeneva.wordpress.com

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16. Domestic Animals

16.1 Import regulations 16.1.3. Countries of origin and rabies risks 16.1.1. General information Dogs, cats and ferrets may in principle be imported as “pets” from any third country. Requirements for Dogs, cats and ferrets are deemed to be pets if a rabies vaccinations, laboratory tests and waiting total of not more than 5 animals are imported from periods vary depending on the risk of dogs, cats or third countries and they ferrets becoming infected with urban rabies in the - are kept in the household out of interest in the country of origin. animals or as household companions; - accompany their owners (or another person on On www.blv.admin.ch and http://www.pettravel. behalf of the owner); com/immigration/Switzerland.cfm more information - are not intended to be to be sold or transferred can be found on the general import rules. Please be to another owner. More specific information about aware difference is made between EU countries and importing your cats, dogs or ferret can be found at ‘third countries’. http://blv.bytix.com/plus/dbr/default.aspx?lang=en 16.1.4. Import documents - Veterinary An animal health permit is required for importing certificate, confirmation, pet ID dogs, cats and ferrets from third countries if they are entering Switzerland via a Swiss airport from a A veterinary certificate is needed to enter “rabies risk country”. Switzerland from third countries accompanied by This requirement for a permit does not apply to dogs, cats or ferrets as pets. This must be issued by animals entering Switzerland in transit through the the official veterinarian responsible in the country of EU by road or rail. The animals are controlled when origin. A sample certificate can be found at www.blv. they enter the EU according to EU regulations. The admin.ch > Bringing pets to Switzerland > Dogs, Swiss border customs authorities make spot-check cats, ferrets from third countries. controls occasionally. With a few exceptions, it is forbidden to import and Dogs and cats aged less than 3-month old not re-import dogs with docked ears and/or a cropped accompanied by their mother from countries at low tail. risk for rabies must in addition be brought in with a veterinary confirmation; ask your veterinarian for 16.1.2. Identification more information. No pups aged less than 3-month old may be Dogs, cats and ferrets must be correctly identified imported from rabies risk countries. There is also with a microchip. The microchip must comply with no exemption permit as there is with imports from ISO Standard 11784 and must be readable by the EU. a reading device compatible with ISO Standard For the re-importing of Swiss animals, the Swiss pet 11785. Therefore, make sure your animal is fitted passport is sufficient if all import regulations are met with a so-called “Euro-chip”, which only contains and entered in this passport. digits as identification code and no asterisks (*). Rex Handling (http://www.avihandling.com/) can If a dog is definitively imported into Switzerland, assist you when travelling with pets (or when pets it must be taken to a veterinarian within the first travel by themselves). 10 days of entering the country: all dogs kept in Switzerland must be registered in a database by a veterinarian.

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16.2. Adopting animals 16.3.1. Lost dogs and cats

Adoption is possible but cats/dogs belong to SPA. Lost dogs are first taken to the local police station. Accordingly, it is not possible to leave the country If the owner cannot be traced, the dog is then taken with adopted cats/dogs. to the dog pound, Fourrière Cantonale – Refuge If you wish to acquire a dog or cat in the Geneva Ste Catherine, Route de Berne 318 – 1000 Lausanne area or if you find an abandoned animal, call: Tel: (+41) 021 784 80 00 – same address as the SVPA. If unclaimed, the dog is kept until adoption. SPA – Société Protectrice des Animaux The SPA will charge claimants a small fee for Route de Berne 318 – 1000 Lausanne maintenance and anyone adopting an animal must Tel: (+41) 021 784 80 00 assume this fee. www.svpa.ch Same procedure for cats. The SPA (RSPCA) is open to the public: Monday to Friday from 09:00 to 11:30 and from 13:30 to 17:00 and on Saturday from 09:00 to 16:00 non-stop. 16.3.2. Veterinarians There is a large selection of animals available for adoption. Listed in the telephone book under “Vétérinaires” or you can dial 1811 or consult the local newspaper under “Urgences”. In the district of Nyon there is 16.3. Kennels an emergency service from 18:00 Saturday to 06:00 Monday listed in the Quotidien de la Côte under Look in the telephone book under “Animaux, “Numéros Importants”. Pension pour” or consult the list at the Service de la consommation et des affaires vétérinaires – Affaires For more information call L’Office Fédéral de Vétérinaires, Chemin des Boveresses 155 – 1066 l’Agriculture in Bern on phone (+41) 058 462 25 11 Epalinge – Tel: (+41) 021 316 38 70 – www.blv.admin.ch. You can also consult Le Chien Magazine edited once a month – Tel: (+41) 022 595 19 00 – www.lechien.ch or ask your veterinarian.

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17. Good to know

GTK tips - cf Annexe table 22 and further

18. CONTACT

Should you need any further specific information, please do not hesitate in contacting Welcome Service info@welcome-service.ch

Rue Zurlinden 6 Rue de Bourg 20 CH -1207 Geneva CH -1003 Lausanne T  +41  22  707  61 50 T  +41  21  353 61 50

GENEVA - LAUSANNE - ZÜRICH - SWITZERLAND

Follow us on :

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annexe

TABLE 1 – ADMINISTRATIVE OFFICES

LAUSANNE NYON MORGES VEVEY

Rue du Port-Franc 18 Place du Château 3 Place de l’Hôtel de Ville 1 Rue du Lac 2 Opening hours: Mo-Fri Opening hours: Mo-Fri Opening hours: Mo-Fri Opening hours: Mo-Fri 8:00-12:00 & 13:00-16:30 8:00-11:30 & 14:00-17:00 8:00-11:30 & 14:00-16:00 09:00-16:00 Tel: (+41) 021 315 31 33 Monday: until 19:00 Tel. (+41) 021 804 96 00 Tel : (+41) 021 925 53 49 www.lausanne.ch Friday: until 16:30 www.morges.ch www.vevey.ch Tel. : (+41) 022 363 82 82 www.nyon.ch MONTREUX

Avenue des Alpes 18 Opening hours: Mo-Fri: 8:00-16:00 Tel : (+41) 021 962 78 50 www.montreux.ch

TABLE 2 – SWISS PHONE AREA CODES TABLE 3 – MAIN INTERNATIONAL COUNTRY CODES

Aigle 024 Obwald 041 Austria 0043 Japan 0081

Appenzell 071 Saint-Gall 071 Australia 0061 Netherlands 0031

Argovie 062 Schaffhouse 052 Belgium 0032 Norway 0047

Basel 061 Schwyz 041 Canada 001 Portugal 00351

Bern 031 Soleure 032 Denmark 0045 Russia 007

Biel 032 Tessin 091 Finland 00358 Spain 0034

Fribourg 026 Thun 033 France 0033 Sweden 0046

Glaris 055 Thurgovie 052 Germany 0049 UK 0044

Grison 081 Uri 055 Greece 0030 USA 001

Jura 032 Valais 027 Italy 0039

Lausanne 021 Yverdon 024

Luzern 041 Zug 041

Neuchâtel 032 Zurich 043 044 Nidwald 041

TABLE 4 – MAIN RADIO FREQUENCIES

RSR1 «La Première» RSR2 «Espace 2» RSR3 «Couleur 3» LFM www.rts.ch www.rts.ch www.rts.ch www.lmf.ch 102.6 FM 96.2 FM 98.5 FM 103.3 FM

Rouge FM Yes FM Virgin Radio Autoroute FM www.rougefm.ch www.yesfm.ch www.virginradio.fr www.autorouteinfo.fr 106.5 FM 93.3 FM / 95.6 FM 91.1 FM 107.7 FM

World Radio Switzerland NRJ One FM Nostalgie www.worldradio.fr www.nrj.ch www.onefm.ch www.nostalgie.fr 101.7 FM 103.6 FM 107.0 FM 105.0 FM

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TABLE 5 - INSURANCE TABLE 7 - TAXI AND LIMOUSINE SERVICES BROKER LAUSANNE LAUSANNE NYON

Fane Finance Taxiphone Transport Handicap Vaud A Antonio Taxis 27, rue de Bourg Free call: Transport for handicapped Standard taxis 1003 Lausanne (+41) 0844 810 810 persons Free call : Tel: (+41) 021 311 75 79 www.taxiphone.ch Tel : (+41) 021 648 53 53 (+41) 0800 810 420 www.fane.ch www.thvd.ch For handicapped persons Tel : (+41) 022 362 29 29 Tel. (+41) 022 362 68 68

MORGES VEVEY MONTREUX

Taxis City Taxis Réunis Taxis Riviera Standard taxis Tel : (+41) 021 921 13 54 Tel : (+41) 021 963 36 36 Free call : Taxis Global (+41) 0800 828 242 (Tour-de-Peilz) Car with driver Tel : (+41) 021 922 70 70 Free call : Tel: (+41) 079 219 72 72 (+41) 0800 742 742 www.taxis-directs.ch

TABLE 6 – VEHICLE REGISTRATION OFFICE

LAUSANNE NYON AIGLE YVERDON-LES-BAINS

Service des Automobiles Service des Automobiles Chemin sous le Grand Route de Lausanne 24 et de la Navigation et de la Navigation Pré 12 Tel : (+41) 24 557 65 10 Avenue du Grey 10 Chemin du Bochet 8 Tel : (+41) 24 557 71 30 Open Monday to Friday Tel : (+41) 21 316 82 10 Tel : (+41) 22 557 52 90 Open Monday to Friday from 7:15 to 12:15 and Open Monday to Friday Open Monday to Friday from 13:30 to 16:30 from 7:15 to 16:15 from 7:15 to 12:15 and from 7:15 to 12:15 and www.vd.ch/themes/ www.vd.ch/themes/ 13:30 to 16:30 13:30 to 16:30 mobilite/automobile mobilite/automobile www.vd.ch/themes/ www.vd.ch/themes/ mobilite/automobile mobilite/automobile

TABLE 8 - HOSPITAL, MEDICAL EMERGENCIES

LAUSANNE

CHUV Pediatric Hospital Ophthalmic Hospital Jules Orthopaedic Hospital Rue du Bugnon 21 Chemin de Montétan 16 Gonin Avenue Pierre-Decker 4 Tel : (+41) 021 314 11 11 Tel : (+41) 021 314 84 84 Avenue de France 15 Tel : (+41) 021 314 11 11 www.chuv.ch www.hopital-enfance.ch Tel : (+41) 021 626 81 11 www.hosr.ch Emergencies: 24 hours Emergencies: 24 hours Emergencies: 24 hours Swimming pool available for physiotherapy

NYON MORGES VEVEY MONTREUX

Hôpital de Nyon Hôpital de Morges Hôpital Riviera Hôpital Riviera Chemin Monastier 10 1260 Chemin du Crêt 2 Vevey/Montreux Vevey/Montreux Nyon 1110 Morges Vevey branch Montreux branch Tel : (+41) 022 994 61 61 Tel : (+41) 021 804 22 11 (Site Samaritain) (Site Samaritain) www.ghol.ch www.ehc-vd.ch Boulevard Paderewski 3 Avenue de Belmont 25 Emergencies: 24 hours 1800 Vevey 1820 Montreux Excellent reputation for its Tel : (+41) 021 923 40 00 Tel. : (+41) 021 966 66 66 maternity section www.hopital-riviera.ch www.hopital-riviera.ch Emergencies: 24 hours Emergencies: 24 hours All kinds of surgery and Surgery for adults, general health care for children surgery, neurosurgery and + gynaecological and internsive surgical care maternity sections

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EMERGENCIES WITH OR WITHOUT APPOINTMENTS

LAUSANNE NYON MORGES

CHUV - Policlinique MEDICAL CENTER MEDICAL CENTER MEDICAL CENTER médicale universitaire Centre médical de Vidy La Combe shopping mall Rue de la Gare 15 (PMU) Route de Chavannes 11A Avenue Reverdil 4-6 1110 Morges Rue du Bugnon 44 Tel : (+41) 021 622 87 77 1260 Nyon Tel : (+41) 021 802 14 14 Tel : (+41) 021 314 60 60 Monday-Friday: Tel : (+41) 022 362 03 62 Monday-Friday: Monday-Sunday 7:00-23:00 Monday-Friday: 7:00-20:00 24 hours Sunday & Public holiday: 7:30-19:00 Saturday,Sunday & 9:00-23:00 Saturday: 8:00-18:00 Public holiday: Sunday closed 9:00-17:00 Public holiday: 10:00-17:00

TABLE 9 - DENTAL CLINICS TABLE 10 - LIST OF CHEMISTS

LAUSANNE NYON LAUSANNE

Permanence Dentaire CDS – Centre Dentaire Pharmacie SUN STORE Pharmacie 24 (Dental Care) Signy (close to Nyon) Bâtiment CFF Quai 1 Av. de Montchoisi 3 Rue Centrale 15 Commercial Centre Signy 1003 Lausanne 1006 Lausanne 1003 Lausanne Route Blanche Tel : (+41) 058 878 55 00 Tel : (+41) 021 613 12 24 Tel : (+41) 021 320 32 81 1274 Signy Open 7 days a week: 7:00- Open 7 days a week: 8:00- www.clinique-dentaire.ch Tel : (+41) 022 363 00 00 23:00 24:00 Emergencies: http://www.g-d-s.ch www.sunstore.ch www.pharmacie24.ch Monday-Friday: Emergencies: 7 days 8:00 - 19:00 a week by appointment NYON Saturday: 8:00 - 12:00 only Sunday: 9:00 - 12:00 Pharmacie Sun Store Pharmacie Fontaines Chemin du Viaduc 1 Chemin d’Eysins 47 MORGES VEVEY 1008 Prilly Tel : (+41) 022 362 69 69 Open 7 days a week CDM – Centre Dentaire de CDR – Clinique Dentaire Tel : (+41) 058 878 58 20 Pharmacie Sun Store Morges Rue du Collège 3 Rue de la Gare 11 Rue Saint Louis 2B 1800 Vevey Tel : (+41) 022 361 16 41 1110 Morges Tel : (+41) 058 234 00 10 Tel : (+41) 058 234 00 40 www.swissdentalclinics.ch MORGES VEVEY www.swissdentalclinics.ch Emergencies: Emergencies: Monday-Friday: Pharmacie Charpié Pharmacie du Marché Monday-Friday: 8:00 – 18:00 Grand-Rue 100 Place du Marché 2 8:00 – 17:00 Saturday 9:00 – 16:00 Tel : (+41) 021 801 27 34 Tel : (+41) 021 923 82 10 Sunday: 09:00 – 12:00 Pharmacie Sun Store Pharmacie Sun Store Rue de la Gare 19 Commercial Centre Tel : (+41) 021 802 15 05 Av. du Général-Guisan 17 Tel : (+41) 021 922 38 27

MONTREUX TABLE 11 - AU PAIRS SERVICES Pharmacie du Casino Avenue du Casino 40 LAUSANNE Tel : (+41) 021 963 38 33 Pro Filia Asserma Pharmacie Sun Store Avenue de Rumine 32 1005 Avenue de Lavaux 63 - 1009 MM Forum Centre Lausanne Pully Quai de la Rouvenaz 2 Tel: (+41) 021 323 77 66 Tel: (+41) 021 729 74 94 Tel : (+41) 021 965 35 80 www.profilia.ch www.asserma.ch vd@profilia.ch asserma@bluewin.ch

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TABLE 11 - RAPID DELIVERY SERVICES

LAUSANNE BUSSIGNY GENEVA

FedEx DHL UPS World Courier Route de Denges 38 Route de Sorge 1 Rue Pré de la Fontaine 11 Route des Jeunes 4bis 1227 1027 Lonay 1030 Bussigny-près- 1217 Meyrin Les Acacias Tel: (+41) 0848 13 33 39 Lausanne Tel: (+41) 0800 55 88 33 Tel : (+41) 022 827 30 60 www.fedex.com/ch Tel: (+41) 0848 71 17 11 www.ups.com www.worldcourier.com www.dhl.ch

TABLE 12 - MARKETS ADDRESS LIST

LAUSANNE

Farmer market Wednesday & Saturday 06:00 - 14:30 Down Town Monday & Thursday 06:00 - 13:00 Boulevard de Grancy Friday 06:00 - 13:00 Petit-Chêne Sunday (3 April – 30 Sept) 08:00 - 20:00 Ouchy (Lakeside) Flea Market Thursday 06:00 - 19:00 Place Chauderon & De la Riponne Craftsmen’s Market 06:00 - 19:00 Place de la Palud 1st Friday (March – Nov.) Fridays before X-Mas in Dec. Riponne’s Fair 1st Monday (May-October) 08:00 - 18:00 Place de la Riponne X’mas trees Market 10 days before Christmas 10:00-19:00 Place de la Riponne Monday & Saturday Saturdays until 17:00 December - X’mas Market Monday to Sunday all day Down Town

NYON

Farmer market Wednesday & Saturday 08:00 - 13:00 Rue de la Gare / Place du Marché Fair of Nyon 1st Thursday of the month In the morning Place Bel-Air Craftsmen’s Market 1st Saturday (March – Dec) 09:00 - 17:00 Place de Midi Flea Market Last Sunday every month 08:00 - 13:00 Rive Spring Market Current May 08:00 - 20:00 Shopping Centre Fall Market Current September 08:00 - 20:00 Shopping Centre X’mas Market Current December 09:00 - 20:00 Rive

DIVONNE (NEIGHBOURING FRANCE)

Farmer market Sunday 08:00 - 13:00 Grand Rue

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MORGES

Farmer market Wednesday & Saturday 08:00 - 13:00 Grand-Rue Spring Market 1st Saturday of June 08:00 - 17.00 Grand-Rue & Louis-de- Savoie Fall Market End of September 08:00 - 17 :00 Grand-Rue & Louis-de- Savoie Craftsmen’s Market End August 10:00 - 18:00 Château de Morges Nautical Flea Market Early September 09:00 - 17:00 Port du Petit-Bois Second-hand goods Fair End of October - November 10:00 - 20:00 Parc des Sports X’mas Market Current December all day Morges Castle

VEVEY

Farmer market Tuesday & Saturday 08:00 - 12:00 Place du Marché Folkloric Market Saturday (July – 3 Sept.) 10:00 - 17:00 Place du Marché St-Martin Fair 8 November 10:00 - 17:00 Place du Marché – shopping centre

MONTREUX

Farmer market Friday 08:00 - 15:00 Grande-Place X’mas Market 24 November – 24 December all day Grand-Rue – Market Place

TABLE 14 - SHOPPING ADDRESS LIST ELECTRICAL APPLIANCES LAUSANNE NYON

Interdiscount Fust SA Media Markt Fust SA Lausanne Gare Place Centrale 1 Rue de Morges 13 Chavannes Center Place de la Gare 10 Tel : (+41) 021 321 19 90 1023 Crissier Chavannes de Bogis 1003 Lausanne www.fust.ch Tel : (+41) 021 703 60 60 Tel : (+41) 022 960 80 70 Tel : (+41) 021 351 00 81 0848 559 111 www.mediamarkt.ch www.fust.ch www.interdiscount.ch 0848 559 111

MORGES VEVEY MONTREUX

Fust SA Fust SA Fust SA Fust SA Route de l’industrie 10 Rue du Simplon 11 Avenue Général-Guisan 15 Place du Marché 6 1163 Etoy Tel : (+41) 021 925 70 35 Tel : (+41) 021 923 09 50 Tel : (+41) 021 966 03 30 Tel : (+41) 021 821 32 40 www.fust.ch www.fust.ch www.fust.ch www.fust.ch 0848 559 111 0848 559 111 0848 559 111 0848 559 111

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FURNITURE AT REASONABLE PRICES

LAUSANNE NYON

Conforama Micasa Maison du Monde Micasa Route de Genève 5 Migros Do It Centre Closalet Migros Do It 1030 Bussigny Chemin de Closalet 7 Ch. du Closalet n°4 Chemin de la Fontaine 5 Tel: (+41) 021 703 50 70 1023 Crissier 1023 Crissier 1260 Nyon www.conforama.ch Tel : (+41) 058 573 55 00 Tel : (+41) 021 635 03 45 Tel : (+41) 022 994 33 66 www.micasa.ch www.maisondumonde.com www.micasa.ch

MORGES VEVEY MONTREUX

IKEA Maison du Monde TopTip TopTip Pré-Neuf Route de Noyer-Girod 6 en Pré-Neuf en Pré-Neuf 1170 Aubonne 1163 Etoy 1844 Villeneuve 1844 Villeneuve Tel : (+41) 0848 801 100 Tel : (+41) 021 807 04 19 Tel : (+41) 021 967 33 33 Tel : (+41) 021 967 33 33 www.ikea.ch www.maisondumonde.com www.toptip.ch www.toptip.ch

FURNITURE

LAUSANNE

Confort-Lit SA La Maison & Co Ligne Roset Roche Bobois Rue Saint-Martin 34 Sous-Riette 15 Sébeillon 9A Sous-Riette 13 - Crissier 1003 Lausanne 1023 Crissier 1004 Lausanne Tel : (+41) 021 635 95 85 Tel : (+41) 021 323 30 44 Tel : (+41) 021 635 30 77 Tel : (+41) 021 661 29 80 www.roche-bobois.com www.ligne-roset.ch

NYON MORGES

Charles-Emile Moinat India House Interio Moyard SA Décoration Avenue Juste-Olivier 9 Grand-Rue 10 Route Suisse 24 Grand-Rue 83-87 1006 Lausanne Tel : (+41) 022 361 20 23 1163 Etoy Tel : (+41) 021 811 54 00 www.moinat.net Tel : (+41) 058 576 30 00 www.moyard.ch www.interio.ch

Pfister Meubles SA Natuzzi Route de l’Industrie 10 Chemin Noyer Girod 8 1163 Etoy 1163 Etoy Tel : (+41) 021 821 81 11 www.natuzzi.ch www.moebelpfister.ch

FURNITURE RENTAL

LAUSANNE GENEVA ADLISWIL

Myotaku SA Decorent Pisler Furniture Ch. de la Vuachère 2D Rue du Valais 18 - Geneva Birkenstrasse 29, 8134 1005 Lausanne Tel: (+41) 022 734 03 10 Adliswil Tel: (+41) 0800 809 800 www.decorent.ch Tel: (+41) 043 377 96 43 www.myotaku.ch www.expat-furniture.ch

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GARDEN-CENTER

LAUSANNE

Jumbo-Markt SA Charmoy J.-F. SA Andréfleurs Assens SA Deco, Garden Route de Savigny Garden Centre Rue de l’Industrie 68 1090 La Croix s/Lutry 1042 Assens Bussigny-près-Lausanne Tel : (+41) 021 796 69 10 Tel : (+41) 021 886 16 60 Tel : (+41) 021 703 63 63 www.charmoy.ch www.andrefleurs.ch www.jumbo.ch

TABLE 14 - USEFUL LIST CARPENTER LAUSANNE NYON VEVEY

Gabella Pascal Maillard Claude Kohler Georges Gerhard & Molliat SA Av. de Sévelin 18-20 1004 Av. des Deux-Ponts 4 Ch. Monastier 6 Rue de la Madeleine 31 Lausanne 1009 Pully 1260 Nyon 1800 Vevey Tel : (+41) 021 620 02 00 Tel : (+41) 079 647 43 93 Tel : (+41) 022 361 22 45 Tel : (+41) 021 922 95 85 www.gabellap.com

MONTREUX BULLE

Cuany Félix Raboud Group SA Rue des Vergers 5 Rue de Vuippens 75 1815 Clarens-Montreux 1630 Bulle Tel : (+41) 021 964 36 10 Tel : (+41) 026 919 88 77 www.raboud.ch

CLEANING COMPANIES

LAUSANNE NYON

Floréal Nettoyage Netatec Services Pronet Services Impec Nettoyages SA Rue de la Blancherie 46 Ch. Villardiez 39 Ch. des Plantaz 58 Route de Saint-Cergue 297 1022 Chavannes-près- 1009 Pully 1260 Nyon 1260 Nyon Renens Tel : (+41) 021 728 20 72 Tel : (+41) 022 362 57 07 Tel : (+41) 022 361 99 85 Tel : (+41) 021 634 87 56 Mobile : (+41) 232 90 30 www.pronetservices.ch www.impec.ch Mobile : (+41) 079 212 10 84

GLAND ST-LEGIEZ - LA CHIESIAZ VEVEY MONTREUX

Casalys Net-Extra A. Turin SA CAH – Entretien SA Av. du Mont-Blanc 31 1196 Ch. de l’Arbériat 15 Av. de l’Industrie 23 Rue de la Gare 10 Gland 1806 St-Légier-La-Chiésaz 1800 Vevey 1816 Montreux Tel : (+41) 0800 636243 Tel : (+41) 021 943 38 37 Tel : (+41) 021 921 00 12 Tel : (+41) 021 963 80 90 www.casalys.ch www.turinsa.ch

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DRY CLEANING

LAUSANNE NYON Dry-Lave SA 5 à sec Baechler SA Baechler SA Avenue de la Gare 34 Avenue de la Sallaz 47 advice for carpets rue de la Gare 37 1003 Lausanne 1010 Lausanne 1260 Nyon Tel : (+41) 021 323 01 81 Tel : (+41) 021 652 88 87 Route de Lausanne 17 (+41) 022 361 09 14 www.5asec.com 1032 Romanel-sur-Lausanne Avenue d’Ouchy 34 (+41) 021 648 13 21 1006 Lausanne Avenue de Chailly 8 Tel : (+41) 021 617 48 49 1012 Lausanne Avenue de Chailly 17 1012 Tel : (+41) 021 653 39 33 Lausanne Avenue Recordon 42 www.5asec.com Tel : (+41) 021 652 94 52 1004 Lausanne Tel : (+41) 021 624 27 91 Rue de la Poste 24 1009 Pully Tel : (+41) 021 728 41 19

MORGES MONTREUX 5 à sec Pressing de la Gare Avenue Riond Bosson 2 Avenue des Alpes 51 1110 Morges 1820 Montreux Tel : (+41) 021 803 47 65 Tel : (+41) 021 963 36 73 www.5asec.com

ELECTRICIANS (LAMPS AND/OR TELEPHONE INSTALLATION)

LAUSANNE PULLY Amaudruz SA Cauderay SA Ciel Electricité Badoud Electricité & M. Diserens Route de Genève 64 M. Gysler Telecom Ave de l’Eglise-Anglaise 6 1004 Lausanne Chemin de la Tour-Grise 4 Avenue des Roses 4 1006 Lausanne Tel : (+41) 021 620 09 00 1007 Lausanne 1009 Pully Tel : (+41) 021 613 13 13 www.cauderay.com Tel: (+41) 021 623 35 35 Tel : (+41) 021 729 93 93 www.amaudruz.ch www.cielelectricite.com

NYON MORGES VEVEY Bally & Fils SA Huber François SA Cauderay Léman SA Sedelec Vevey SA Route de St-Cergue 297 Route de Divonne 46 M. Dorsat Av Général Guisan 31 1260 Nyon 1260 Nyon Résidences de la Côte 30 1800 Vevey Tel : (+41) 022 361 56 45 Tel : (+41) 022 361 22 21 1110 Morges Tel : (+41) 021 921 78 88 www.electricitebally.ch www.huber-sa.ch Tel : (+41) 021 801 30 27 www.sedelec.ch www.cauderay.com

LA TOUR-DE-PEILZ MONTREUX Handyman Held Electricité SA Viscom System BMP Electricité SA M. Méan M. Aeby Avenue des Alpes 29 Av des Alpes 112 Tel : (+41) 021 731 41 84 Grand-Rue 50 1820 Montreux 1820 Montreux M: (+41) 079 623 21 42 1814 La Tour-de-Peilz Tel : (+41) 021 965 31 21 or Tel : (+41) 021 963 65 79 Tel : (+41) 021 944 46 10/11 (+41) 0844 844 344 www.viscomsystem.ch

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SATELLITE DISH SUPPLIERS

LAUSANNE NYON GLAND

Sat TV Services Alcom Services Nussbaum Télévision Télé-Mag Chemin de la Sauge 5 Vicinanza Rinaldo Rue Delafléchère 11 Grand-Rue 43 1030 Bussigny Chemin des Dailles 14 1260 Nyon 1196 Gland Tel : (+41) 021 702 52 62 1053 Cugy Tel : (+41) 022 363 79 79 Tel : (+41) 022 364 20 12 Tel : (+41) 021 697 11 41 www.nussbaumtv.ch M : (+41) 079 413 58 88

LA TOUR-DE-PEILZ VAUD

SOServices UK Digital TV N. Rapaz Contact : Julian Chemin de la Paisible 41 M : (+41) 078 605 04 01 1814 La Tour-de-Peilz www.uktv.com Tel : (+41) 021 922 59 52

OIL DELIVERY FOR CENTRAL HEATING

LAUSANNE GLAND

Migrol Grobéty & Sydler Deville-Mazout Durussel Combustibles Chemin du Centenaire 5 Avenue de Longemalle 15 Avenue de Longemalle 17 Grand-Rue 49-51 1008 Prilly 1020 Renens 1020 Renens 1196 Gland Tel : (+41) 021 623 33 33 Tel : (+41) 021 635 59 65 Tel : (+41) 021 635 92 71 Tel : (+41) 022 365 25 00 www.migrol.ch www.deville-mazout.ch

VEVEY

Riviera Produits Petroliers SA Z.I. Chemin de la Veyre d’En-Haut 1800 Vevey Tel : (+41) 0800 10 10 88

TABLE 16 - EMERGENCY NUMBERS 24/7 PLUMBERS LOCKSMITH ELECTRICIAN VAUD VAUD VAUD

Plombier Romandie SOS Serrurier CIEL Electricité SA Tel: (+41) 076 294 18 41 Tel: (+41) 079 270 08 76 Tel: (+41) 021 623 35 35 www.plombier-romandie.com www.serrurier-suisse- www.cielelectricite.com romande.ch

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TABLE 17 - THEATRES LIST

LAUSANNE PULLY NYON

Théâtre Metropole Théâtre de Vidy Théâtre de l’Octogone Usine à Gaz ballet, concert, theatre Avenue Emile-Jacques Avenue de Lavaux 41 Rue César-Soulié 1 plays Dalcroze 5 1009 Pully 1260 Nyon Place Bel Air 1 1007 Lausanne Tel : (+41) 021 721 36 20 Tel : (+41) 022 361 44 04 1003 Lausanne Reservations : www.theatre-octogone.ch www.usineagaz.ch Tel : (+41) 021 345 00 29 (+41) 021 619 45 45 www.sallemetropole.ch www.vidy.ch

MORGES VEVEY MONTREUX

Théâtre de Beausobre Théâtre de Vevey Théâtre de Poche de la Théâtre de Beausobre Avenue de Vertou 2 Rue du Théâtre 4 - Vevey Grenette Théâtre Montreux-Riviera 1110 Morges Tel : (+41) 021 925 94 90 Rue de Lausanne 1 Rue du Pont 36 Tel : (+41) 021 804 15 65 www.theatredevevey.ch 1800 Vevey 1820 Montreux Tickets and reservations : Tel : (+41) 021 921 60 37 Tel : (+41) 021 961 11 32 Tel : (+41) 021 804 97 16 www.regart.ch/salle/grenette www.theatre-de-montreux.ch www.beausobre.ch

TABLE 18 - CONCERT HALLS LIST

LAUSANNE GENEVA

Opéra de Lausanne Théâtre de Beaulieu Victoria Hall Le Grand Théâtre Opera & ballet Ballet & concert Classical Music Opera & ballet Avenue du Théâtre 12 Avenue des Bergières 10 Rue Général-Dufour 14 Place Neuve 5 1005 Lausanne 1004 Lausanne 1206 Geneva 1206 Geneva Tel : (+41) 021 310 16 00 Tel : (+41) 021 643 22 11 Tel : (+41) 022 418 35 00 Tel : (+41) 022 418 30 00 www.opera-lausanne.ch www.beaulieu.org www.geneveopera.com

TABLE 19 - MUSEUMS LIST

LAUSANNE AREA

Collection de l’Art Brut Musée de l’Elysée Musée Olympique Musée cantonal Avenue des Bergières Photograhy Quai d’Ouchy 1 d’archéologie et 11-13 Avenue de l’Elysée 18 1006 Lausanne d’histoire 1004 Lausanne 1006 Lausanne Tel: (+41) 021 621 65 11 Palais de Rumine Tel : (+41) 021 315 25 70 Tel : (+41) 021 316 99 11 www.olympic.org Place de la Riponne 6 www.artbrut.ch www.elysee.ch 1003 Lausanne Tel : (+41) 021 316 34 30

AQUATIS Musée de l’Elysée Fondation de l’Hermitage Aquarium-Vivarium Musée cantonal des Route du Signal 2 Route de Berne 144 Beaux-Arts 1018 Lausanne 1010 Lausanne Palais de Rumine Tel : (+41) 021 320 50 01 Tel : (+41) 021 654 23 23 Place de la Riponne 6 www.fondation-hermitage.ch www.aquatis.ch 1003 Lausanne Tel : (+41) 021 316 34 45

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NYON AREA

Musée du Léman Musée romain Musée historique Château Musée Romand de la Covers the entire cultural Bears testimony to the de Nyon Machine Agricole and natural heritage of Lake intense archeological Major collection of 18th- History of agriculture in an Geneva excavations in progress century old mill nestling in a bosky Quai L. Bonnard 8 Rue Maupertuis porcelain bower 1260 Nyon 1260 Nyon Place du Château Moulin de Chiblins Tel : (+41) 022 361 09 49 Tel : (+41) 022 361 75 91 1260 Nyon 1276 Gingins www.museeduleman.ch www.mrn.ch Tel : (+41) 022 363 83 51 Tel : (+41) 022 369 33 11

Musée du Vieux-Coppet Château de Coppet Musée national suisse - Local arts and crafts, musical Maginficently appointed Château de Prangins instruments and weaponry residence from 17th-18th- Offers both a theme- Grand-Rue 30 century in a large romantic based and chronological 1296 Coppet park presentation of Swiss Tel : (+41) 022 776 36 88 Tel : (+41) 022 776 10 28 history. Avenue du Général Guiger 1197 Prangins

MORGES AREA VEVEY AREA

Musée militaire vaudois Musée Alexis Forel Musée Alimentarium Musée Historique de Vevey Collections of Swiss In a 15th century home, Food from yesterday and - Le Château weapons, uniforms spanning large collection of antique today Rue du Château 2 the 15th to the 20th dolls toys together with Quai Perdonnet 1800 Vevey centuries, over 40 guns and tapestries, paintings and 1800 Vevey Tel : (+41) 021 921 07 22 10’000 miniatures porcelaine Tel : (+41) 021 924 41 11 www.museehistoriquevevey.ch Rue du Château 1 Grand-Rue 54 www.alimentarium.ch 1110 Morges 1110 Morges Tel : (+41) 021 316 09 90 Tel : (+41) 021 801 26 47 www.museeforel.ch

MONTREUX AREA

Chaplin’s World Musée Jenisch Musée Suisse du Jeu Château de Chillon Route de Fenil 2 Beaux Arts Swiss Games Museum 800 years of history in an 1804 Corsier-sur-Vevey Avenue de la Gare 2 Rue du Château 11 unique setting Tel : (+41) 0842 422 422 1800 Vevey 1814 La-Tour-de-Peilz 1820 Montreux-Veytaux www.chaplinsworld.com Tel : (+41) 021 921 29 50 Tel : (+41) 021 977 23 00 Tel : (+41) 021 966 89 10 www.museejenisch.ch www.museedujeu.ch www.chillon.ch

TABLE 20 - SPECIAL EVENTS LIST

VAUD

March International Motor Show (Palexpo) – Geneva - www.salon-auto.ch

Early April Jazz Festival - Cully (Vevey area) - www.cullyjazz.ch

June Music Fest - in all cities & villages of the Lake Geneva Region Bol D’Or Regatta - Geneva - www.boldor.ch Caribana Festival - Crans Céligny (Nyon area) - www.caribana.ch Humour festival «Morges-sous-rire» - Morges - www.morges-sous-rire.ch

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July Open-air Paleo Festival - Nyon - www.paleo.ch Festival de la Cité - Lausanne - www.festivalcite.ch Montreux Jazz Festival - Montreux - www.montreuxjazz.com

29 July – 4 August Traditional Regatta for old ships – Vevey

1st August Swiss National Day Celebration

August Fêtes de Genève - Geneva - www.fetes-de-geneve.ch FAR «Festival of Living Arts» - Nyon - www.festival-far.ch

August September Musical September - Montreux - www.septmus.ch

October Swiss Classic British Car Meeting - Morges - www.british-cars.ch Grape Harvesting Festivals Lausanne Marathon - www.lausanne-marathon.ch

November Foire de Genève (Palexpo) - Geneva - www.foiredegeneve.ch

December Fête de l’Escalade - Geneva - www.compagniede1602.ch

TABLE 21 - GOLF

CANTON OF VAUD

Bonmont Domaine Impérial Golf Signal de Bougy Golf Club de Lausanne Château de Bonmont 1275 Villa Prangins 1172 Bougy-Villars Route du Golf 3 Chéserex 1196 Gland Tel : (+41) 021 821 59 50 1000 Lausanne Tel : (+41) 022 369 99 00 Tel : (+41) 022 999 06 00 www.signaldebougy.ch Tel : (+41) 021 784 84 84 www.bonmont.com www.golfdomaineimperial. www.swissgolfnetwork.ch com CANTON OF GENEVA

Golf de Lavaux Golf Club de Montreux Club of Geneva Country Club Geneva Au Lac de Bret Route d’Evian 54 Route de la Capite 70 Route de Collex 47 1070 Puidoux 1860 Aigle 1223 Cologny 1293 Bellevue Tel : (+41) 021 946 14 14 Tel : (+41) 024 466 46 16 Tel : (+41) 022 707 48 00 Tel : (+41) 022 959 79 00 www.golflavaux.ch www.swissgolfnetwork.ch www.swissgolfnetwork.ch www.countryclubgeneva.ch

NEIGHBORING FRANCE

Domaine de Divonne Golf d’Esery Golf & Country Club de Golf de Gonville 01220 Divonne Les Bains 74930 Reignier-Esery Bossey Route de Chênes Tel : (+33) 450 20 05 70 Tel : (+33) 450 36 58 70 Château de Crevin 01630 Saint-Jean-De- www.domaine-de-divonne. www.golf-club-esery.com 74160 Bossey Gonville com Tel : (+33) 450 43 95 50 Tel : (+33) 450 56 40 92 www.golfbossey.com

Golf Club Maison Blanche Evian Masters Golf Club Naz-Dessous 74500 Evian les Bains 01170 Echenevex Tel : (+33) 450 75 46 66 Tel : (+33) 450 42 44 42 www.royalparcevian.com

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TABLE 22 AND FURTHER – USEFUL GOOD-TO-KNOW TIPS SIZE CONVERTER

WOMEN’S CLOTHES

Continental 34 36 38 40 42 44 46 48 50 52

UK 8 10 12 14 16 18 20 22 24 26

USA 6 8 10 12 14 16 18 20 22 24

MEN’S SHIRTS

Continental 36 37 38 39 40 41 42 43 44 46

UK / USA 14 14 15 15 16 16 17 17 18 -

MEN’S UNDERWEAR

Continental 5 6 7 8 9 10

UK 34 36 38 40 42 44

USA S M L XL 14 16 WOMEN’S SHOES

Continental 35 36 37 38 39 40 41 42

UK 2 3 4 5 6 7 8 9

USA 4 5 6 7 8 9 10 11 MEN’S SHOES

Continental 39 40 41 42 43 44 45 46

UK 5 6 7 8 9 10 11 12

USA 6 7 8 9 10 11 12 13 CHILDREN’S CLOTHES

Continental 92 104 116 128 140 152

UK 16/18 20/22 24/26 28/30 32/34 36/38

USA 2 4 6 8 10 12 CHILDREN’S SHOES

Continental 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

UK / USA 2 3 4 4 5 6 7 7 8 9 10 11 11 12 13

Continental 33 34 35 36 37 38

UK / USA 1 2 2 3 4 5

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TEMPERATURE LENGTH

° Celsius °Fahrenheit UK / USA Metric Metric UK / USA freezing point of water 0 32 1 inch 2.54 cm 1 cm 0.39 in

5 41 1 foot 30.48 cm 1m 3ft 3.25 in Conversion: 10 50 1 yard 91.44 cm 1 km 0.62 mi * Celsius to Fahrenheit: 15 59 multiply by 9, divide by 5 1 mile 1.6 km 8 km 5 mi and add 32. 20 68 CAPACITY * Fahrenheit to Celsius: 25 77 subtract 32, multiply by 5 Imperial Metric Metric Imperial and divide by 9. 30 86 1.75 UK 1 UK pint 0.57 litre 1 litre pints 35 95 boiling point of water 2.13 US 1 US pint 0.47 litre 1 litre 40 104 pints

50 122 0.22 UK 1 UK gallon 4.54 litre 1 litre gallon 100 212 0.26 US 1 US gallon 3.78 litre 1 litre gallon

WEIGHT INTEGRATION TIPS Imperial Metric Metric Imperial Get involved in your Community House. It will improve your French and knowledge of your area. 1 oz 28.35 g 1g 0.035oz • When greeting someone say: “Bonjour Monsieur X, Madame X or Mademoiselle X” and shake hands. 1 lb 454 g 100 g 3.5oz • Announce your visit with a phone call. • If you have an appointment, do not be late. • The first time you are invited to someone’s house, 1 cwt 50. 8kg 250 g 9oz bring a bottle of wine, a box of chocolates or flowers (always in odd numbers). • Before eating, say “Bon appétit” meaning Enjoy your 1 ton 1.016 kg 500 g 18oz meal. • Before drinking, wait until your host says “A votre 2.205 lb 1 tonne 1 kg 2.2lb santé” meaning Cheers.

USEFUL WEBSITES General information Information for English-speakers about Switzerland www.myswitzerland.com living in Switzerland www.xpatxchange.ch www.eda.admin.ch/ www.glocals.com aboutswitzerland www.expatica.ch www.ch.ch Currency converter www.xe.net General information Swiss search engines in English www.swissguide.ch about Vaud www.lake-geneva-region.ch www.search.ch www.vd.ch www.vaud.ch Children www.knowitall.ch www.cvci.ch www.allforkids.ch Swiss telephone www.kiddieclub.ch directories www.local.ch Weather forecast www.meteosuisse.ch www.zip.ch Itinerary & Maps www.mappy.ch National & International www.maps.google.fr news www.swissnews.ch To check www.vd.ch/interogation www.swissinfo.org www.edicom.ch www.lematin.ch www.24heures.ch

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NOTES:

Rue Zurlinden 6 Rue de Bourg 20 CH -1207 Geneva CH -1003 Lausanne T  +41  22  707  61 50 T  +41  21  353 61 50

GENEVA - LAUSANNE - ZÜRICH - SWITZERLAND

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