Dal 1990, Ginevra
Volume II, Edition 2026
Brochure regionale
La guida del residente

La Brochure di Ginevra

An editorial briefing for executives, private families and mandated newcomers arriving in Geneva, prepared with the discretion and precision of more than three decades of Swiss relocation.

35+
Anni di esperienza
26
Cantoni svizzeri
16
Capitoli inclusi
500k
Focus regionale
Welcome Service, Guida regionale, Ginevra welcome-service.ch, info@welcome-service.ch
Un messaggio di benvenuto

Una relocation riesce quando precisione pratica, conoscenza locale e tempismo umano procedono insieme.

This Geneva guide gathers the local procedures and daily-life details that matter during the first months of arrival: permits, housing, utilities, schools, transport, healthcare, banking, shopping routines, recycling, pets, culture, and useful contacts. It is designed as a calm reference before and during the move.

Sommario del volume

Indice dei Capitoli.

Un riferimento strutturato per i primi mesi pratici a Ginevra: autorità, alloggio, utenze, sanità, istruzione, trasporti, banche e vita quotidiana.

  1. I
    Panoramica della Svizzera
    1.1. History
    04
  2. II
    Autorità locali & immigrazione
    2.1. Police
    05
  3. III
    Alloggio
    3.1. Geneva Housing Situation
    06
  4. IV
    Allacciamenti (energia, telefono, internet, TV)
    4.2. Telephone & Internet &
    07
  5. V
    Assicurazioni
    5.1. Civil Liability & home
    08
  6. VI
    Auto & guida
    6.1. Importing a car into
    09
  7. VII
    Trasporti
    7.1. Public Transport
    10
  8. VIII
    Sanità
    Switzerland is well-known for having very good medical care. Foreigners coming from certain countries, for example Russia, will be r...
    11
  9. IX
    Istruzione
    9.1. Swiss education system –
    12
  10. X
    Banche
    10.1. Swiss currency
    13
  11. XI
    Servizi postali
    11.1. Import: Custom/VAT
    14
  12. XII
    Acquisti
    12.1. Food
    15
  13. XIII
    Rifiuti & riciclaggio
    14.1. Waste Disposal and
    16
  14. XIV
    Animali domestici
    16.1 Import regulations
    17
  15. XV
    Cultura & vita sociale
    13.4. Cinema
    18
  16. XVI
    Contatti utili
    GENEVA - LAUSANNE - ZÜRICH - SWITZERLAND
    19
Precisione locale

Una guida pensata per la vita quotidiana, non solo l'arrivo.

I
Capitolo 1

Panoramica della Svizzera.

1.1. History

1.1

Panoramica della Svizzera

1.1. History

The origin of Switzerland dates back to 1291, when three cantons (Schwyz, Uri and Unterwald) signed a charter aligning the newly-founded conglomerate against the Habsburg dynasty. Over the centuries, other cantons joined this alliance and, in 1848, they drew up a Constitution, laying the foundations of the modern federal state. Switzerland today is made up of 26 cantons which all have their own cantonal laws and separate tribunals, but there is a Federal Court of Justice which can overrule them. And more specifically the Lake Geneva region Geneva is francophone, so are the neighbouring cantons of Vaud and Valais and of course France on both sides of the lake. The city became a Canton of the Swiss Confederation relatively late, in 1815, but had already made its mark historically. In ancient times, Geneva boasted the only bridge across the Rhône River. As early as 52 B.C., Julius Caesar mentioned Geneva; and he destroyed its only bridge in order to hold back the Helvetians who, under the threat of Barbarian invaders, were fleeing their homeland. In medieval times, Geneva became a lively and prosperous marketplace. In the 16th Century, Reformation and an individual named Jean Calvin gave the town a new, unique dimension, both internationally and theologically. Thanks to the new regime, Geneva acquired relative independence from its neighbouring countries which envied the city’s commercial and spiritual freedom. In 1602, Geneva was attacked by the Duke of Savoy who caught the town off-guard during the night of 11th December. Luckily, this attempt - called the battle of the Escalade - failed. Today, the event is still commemorated on the second weekend of December, by a historical procession, the preparation of soup in public places and schools (in considerable quantities!) and the sale of chocolate cauldrons. These chocolate cauldrons can be found in both fine chocolateries and supermarkets, they come in different types of chocolate, and are all filled with delicious marzipan vegetables and special fruit-paste sweets which are wrapped in Geneva’s colours. This is in honour of the heroic gesture of a female citizen of Geneva, La Mère Royaume, who heard the attackers climbing the outer walls and poured scalding hot soup over them: their screams woke the villagers who were fast asleep. They dressed as fast as they could and managed to defeat the invaders. During the week-end of the Escalade, it is the general custom to dress-up in all sorts of fancy costumes and visit the much-animated Old Town, where various events are organised. The celebrations last from Friday to Sunday. Napoleon took over Geneva, from 1798 to 1813, and the city then became the capital of the Léman area. In 1815, Geneva finally entered in the Swiss Confederation, an event that is celebrated every year on June 1st. In modern times, Geneva became the preferred European site of international organisations, such as the Red Cross, founded in Geneva in 1863. It was the seat of the League of Nations, between the two world wars, and, post-war, has been the European headquarters of the United Nations

1.2. Geography

Switzerland is situated in mid-western Europe, in the Alpine region. It is bordered by five foreign countries: France to the West, Germany to the North, Austria and Liechtenstein to the East and Italy to the South. Switzerland is a small country. The total area is 41’284km2 which includes a large green belt area. The capital city, Bern, is located in the German- speaking part of the country. The Lake of Geneva (Lac Léman) is shared between France and Switzerland. Geneva and Lausanne are the two main cities on the shores of the Lake on the Swiss side, with Evian as the largest town on the French side. The city of Geneva is 373 meters above sea level and is surrounded by the Jura and Salève mountains, with the Alps opposite, and the Rhône and Arve Rivers running through it. More information on www.geneve.ch

1.3. Population

There are over 9 million inhabitants in Switzerland. The city of Geneva has a population of around 235’000 residents: the Canton of Geneva alone boasts almost 537’000 inhabitants. Geneva has the highest proportion of foreign residents in Switzerland, around 45%, representing nearly 190 nationalities.

1.4. Climate

Because of its central position, Switzerland’s weather is influenced by the four main European air currents – from the Atlantic, the eastern continent, the northern sub polar region and the south Mediterranean. The climate is temperate on the Central Plateau, otherwise it differs from region to region. The Alps, extending from east to west, form a major weather division between the north and south of Switzerland. At high altitude, it’s often warm during the day and cold during the night, even in summer. The Vaud area feels the effects of four winds; the Bise (cold, from the North), the Vent, the Foehn (warm, from the South) and the Joran which animates sailing races on Lake Léman. More information on www.meteosuisse.ch or dial #162 (information in French, German or Italian), or in any local daily newspaper. A mobile app is also available for more information and weather forecast.

1.5. Languages

Switzerland is quadrilingual : German (67% of the population), French (23%), Italian (8%) and Romansh (1%), this can be explained by its federal structure. Geneva, Neuchâtel and Vaud cantons are exclusively French-speaking; the cantons of Berne, Fribourg and Valais are bilingual (French & German). Except for the Tessin canton (Italian speaking) and Grisons canton (Italian, German and Romansch), all the other cantons are only German-speaking. Naturally, foreign languages are taught at school and most people are multilingual. In any given region, children have to learn at least one of the other two main national languages, most often French or German as a second language, depending on where they live. And it is true German people speak better French than French speak German! As Geneva is located in the French part (Suisse Romande), the common language is French but most people do speak English as well.

1.6. Religion

The Swiss are in majority Christian. One hundred and thirty religions are represented in Geneva. The most declared religion is Roman Catholicism (32%) and Protestantism (21%). 14% belong to other religions and 11% have no religion. The city of Geneva is officially Protestant, but, as there are many foreigners from the south of Europe (Spain, Italy, Portugal), there are actually more Catholics than Protestants.

II
Capitolo 2

Autorità locali & immigrazione.

2.1. Police

2.1

Autorità locali & immigrazione

2.1. Police

There is no uniformed federal police force, since law and order is the responsibility of each Canton. Besides the Cantonal police, Switzerland also has individual city and town police squads and non- uniformed federal police. The Swiss are generally law-abiding. You do not often see policemen on the streets, and if there is an incident, they respond quickly to a phone call. All policemen are armed, efficient and courteous. However, the number of minor incivilities is on the increase and there is a focus on cracking down the large number of illegal immigrant workers, which means that you can be stopped at any time in the street and asked to show your passport, residency permit or identity card.

2.2. Crime

Compared to other European countries, Switzerland has a low crime rate, although it has increased in the last decade, particularly damage to property. Violent crimes are relatively rare. In the recent years, there has been a rise in bicycle theft; you are advised not to leave them unlocked. In the summer, gangs of burglars tend to flock to Switzerland from Eastern Europe, so it is a good idea to hide and lock-up valuables when absent from home. A safety-deposit box can easily be secured, on a rental basis, in any bank. In Zurich, Geneva and Basel – as in big cities everywhere - there are pickpockets. Be careful when shopping in supermarkets or in any crowded place!

2.3. Immigration

For nationals from non-European Union (EU)/ European Free Trade Association (EFTA) countries, the Swiss immigration process is fairly complex and decentralized. Each Swiss canton has a certain amount of autonomy over immigration into its canton.

2.3.1. Non EU/EFTA nationals working in

Switzerland A work authorization, visa and residence permit are required in Switzerland. A complete work and residence permit application together with documentary evidence and arguments must be lodged with the appropriate cantonal immigration authority. Once this application is approved, a Swiss «entry guarantee» is issued. With the «entry guarantee», a visa can be collected at the Swiss diplomatic post in the applicant’s home country or other country of legal residence. Upon entry into Switzerland, the applicant must register with the cantonal immigration authorities to be issued the final Swiss work and residence permit. Processing times for work and residence permits vary depending on the canton, but between eight to twelve weeks is generally the average in a new hire situation. Swiss entry visas are normally issued in less than a week.

2.3.2. EU/EFTA nationals working in

Switzerland Although not a member of the EU/EFTA, Switzerland has several agreements with EU/EFTA that allow Swiss nationals to enjoy many privileges of the EU/ EFTA, and also allow EU/EFTA nationals to enjoy privileged status in Switzerland. There are however different levels of agreements depending on when the member state joined the EU/EFTA. Bilateral agreements on the free movement of persons are in full force for the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom, Cyprus, Malta, Iceland, Liechtenstein and Norway. Though nationals of these countries still need to apply for Swiss work and residence permits, the consideration and issuance process is fairly straightforward and not subject to any quotas. The bilateral agreements on the free movement of persons that apply to EU member states that joined the EU in May 2004 (i.e. Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia) confirm that nationals of these countries are subject to transitory immigration measures. Work and residence permits issued to nationals of these countries are subject to certain quotas and additional controls to protect the local labour market. You will need to show your work permit when renting an accommodation, purchasing a car, opening a bank account, obtaining a Swiss driving licence, etc. As it might take time to get the permit itself, we recommend you to ask for an attestation at the Office Cantonal de la Population in the meantime. Although it is not a legal requirement, we do encourage our clients to carry their Swiss permit with them at all times, or have at least a copy of it, especially for re-entry into Switzerland. The partner/spouse of an employee may be able to work, depending on the type of work permit granted to the hired relocating party. A ruling allows the partner of a B-permit holder to be employed without being subject to the usual quota restrictions. They will still need to obtain permission to work. Again, the work permit procedure will be conducted through the prospective employer. The Cantonal Resident’s Registry Office is called the “Office Cantonal de la Population” and is located at: OCPM – Office cantonal de la population et des migrations 88, Route de Chancy – 1213 Onex Tel: (+41) 022 546 46 46 Open from Monday to Friday from 7:30 to 15:30 www.ge.ch/population/prestations-etranger

III
Capitolo 3

Alloggio.

3.1. Geneva Housing Situation

3.1

Alloggio

3.1. Geneva Housing Situation

Geneva is the smallest of Europe’s major international cities, with a very diverse population. The fortified Old Town is home mainly to the descendants of the old patrician Huguenot families, who immigrated from France and Italy in the XVIth century to escape the persecution of Catherine de Medicis (representing a very orthodox Catholic Church at that time). Just outside the walls of the Old Town, is the area which is known as the left bank, where you will find the University of Geneva, the downtown banking area and Geneva’s cultural life. If you cross the lake and head towards the area known as the right bank, you will discover International Geneva: headquarters of humanitarian organisations such as the Red Cross/Crescent, the High Commission for Refugees, and worldwide institutions such as the United Nations, the World Health Organisation, International Labour Office, World Migration Organisation, World Trade Organisation, to name just a few. There is a strong multinational atmosphere in this part of the city, where many of those who work for these organisations actually live. This is also the focal point for those entering and leaving Geneva (airport, railway station and highway). Most 5* hotels are located on the right bank. The standard of living in Switzerland is high and so are the infrastructures, however there is an acute shortage of affordable accommodation in Switzerland, especially in the Geneva region. Thus finding your dream and cosy apartment overlooking the lake may be very difficult to do! Shortage of places to live is common throughout Switzerland. The vacancy rate for apartments and houses has fallen to 0,91% on average for the whole country. With 0,33%, Geneva has the lowest vacancy rate. According to the Federal Office of Statistics, the two principal reasons are: population growth resulting from the arrival of multinational companies and a stagnation in new-build houses or apartments. Housing accounts for around 25 to 30% of the average family budget. Housing accounts for around 25 to 30% of the average family budget. Where to live in the Canton of Geneva? Left Bank Centre

• Champel, Malagnou, Florissant – high-standard

family residential area

• Old Town – stunning old apartments - generally

extremely expensive and rare

• Plainpalais – trendy, arty, university area

Modern-Art Galleries, bars and restaurants favoured by students, young families

• Eaux-Vives – young, family, very lively,

restaurants, parks, walks, Jet d’Eau

• Carouge – a “village” atmosphere, small

buildings, fairly expensive Countryside

• Cologny, Vésenaz, Vandoeuvres, Anières,

Hermance – high-standard villas

• Vessy, Veyrier, Troinex – middle-range villas

• Thônex, Chêne-Bourg – mixed area of flats and

villas of normal standard

• Onex, Petit-Lancy, Plan-Les-Ouates – fast-

growing suburbs, mostly flats

• Bernex, Lully, Cartigny, Satigny, Soral, Avusy

- rural vineyards, typical village houses and

detached houses Right Bank Centre

• Pâquis – close to lake front & railway station,

ethnic, bars, restaurants, swimming, walks, very animated in the summer, shopping, cinemas

• Saint-Jean – quiet, middle-range area

• Servette – upcoming, middle-range area

• Petit-Saconnex, Grand-Saconnex – mostly

favoured by international employees and expatriates Countryside

• Versoix, Collex, Genthod, Bellevue – residential

but can be affected by noise from aircraft, trains and motorway

• Meyrin, Vernier, Aïre-La-Ville – suburban,

industrialised areas Most families want to live close to their children’s school, while most singles or couples want to live close to their office or on the same side of the lake in order to avoid crossing bridges, especially the Mont-Blanc bridge which can become very congested during rush-hour. The cost will vary considerably depending on the construction year, size, facilities and location of the accommodation. When a vacant property is renovated, the new tenant can expect an increase in rent. Given the lack of available apartments, some tenants take advantage of the situation by subletting their apartment -furnished or not - at a higher price. Low-cost housing such as HLM and HCM (council flats) is only for low-income Swiss nationals and C-permit holders, who have paid taxes for 2 years minimum in the Canton of Geneva.

3.2. Renting an accommodation

In Geneva, the number of rooms counted in an apartment description includes the living room, bedroom and kitchen so a three-room apartment consists of the living room, bathroom, kitchen and one bedroom. In Vaud, the kitchen is not counted as a room so a three-room apartment consists of the living room, bathroom, kitchen and two bedrooms.

• Rental application – when applying for

accommodation, you will need to submit a series of documents with your rental application, so please note that you will have to provide us a copy of:

- Salary attestation issued by employer

- Passport or ID card

- Attestation of non-debt dated of less than 3

months

- Work authorisation for non EU

• Lease contract – issued for one year, three or

five years then automatically renewable. More and more leases are issued for a fixed term and non-renewable period of one year. This being said, if all goes well during the tenancy the lease is most probably renewed.

• Cancellation notice – to cancel a lease contract,

tenants must give a 3-months advance notice for the anniversary date of the lease.

• Liberatory clause – this clause entails that

as of the second year of rental, in the case of transfer out of Geneva or Switzerland for professional reasons the lease can be cancelled with three months’ notice for the end of a month. Although Welcome Service will request it, it is not automatically granted.

• Deposit – the deposit or bank guarantee is

equivalent to three months of rent and must be established prior to the entrance inspection (see below). Cash or checks are not accepted; the money must be blocked on a special bank account in Switzerland during the entire length of the lease. Upon vacating the premises, and providing that the premises have not been deteriorated beyond ‘normal wear and tear’, the guarantee will be released. If the total amount of the guarantee is below CHF 15’000.- this can be taken care of by Swisscaution or Smartcaution, but you will need to receive the approval from the estate agency first. A yearly fee is due depending on the amount of the bank guarantee. More information on www.swisscaution.ch or www.smartcaution.ch.

• Rent – Must be paid by the 1st of each month.

• Entrance inspection – Before moving into

your home, an entrance inspection is always completed in presence of the real estate agency. Welcome Service will be present during this formality and we highly recommend your presence as well. Entrance inspection is the base of the exit inspection.

• Civil liability insurance – see Chapter 5

• Home content insurance – see Chapter 5

• Garbage – Switzerland recycles a relatively high

proportion of household waste, so Swiss people sort their rubbish for recycling. The manner and timing of waste collection depends on where you live. Most buildings have a bin room located in the basement that contains special containers for compost, aluminium, batteries, standard garbage, glass, plastic, etc. All your waste must be put in special plastic bags that you can find in every supermarket.

3.3. Some of your

responsibilities as a tenant

• Excessive wear & tear – You will be expected to

replace,repair or clean damaged,lost or soiled items.

• Holes in the wall – You are allowed to hang

up pictures on the walls but when leaving the apartment, the holes must be filled in. For this job, we recommend you to contact a painter.

• Damages caused by pets – You will be

responsible to repair any damages done by your pets.

• Maintenance of household appliances/ equipment.

• Repair of damage caused by leaking pipes (gas

or water), frost.

• Chimney – The chimney must be swept once

a year. Usually the chimney sweeper will get in contact with you directly. Please keep in a safe place invoices as they will be requested at the exit inspection.

• Heating system – If the heating is an individual

system, a control must be done once a year. You may also be requested to subscribe to a yearly maintenance contract.

• Boiler – The boiler must be de-scaled once

every two years. It is usually done shortly before the exit inspection.

• Oil tank – You should check your oil level twice

a year and add fuel if necessary.

• Gutters, ditches and rain collectors – Due

to the fall of the leaves in autumn, you should clean the latter as they might be obstructed. You can do this yourself or contract the services of a gardener or handyman. This will have to be done before leaving the house.

• Pipes – Due to the low temperatures, the

external pipes may freeze in winter. You should therefore close the water supply and empty the pipes to prevent them from freezing. The tenant will be held responsible of any damage caused by freeze. Please note that some gardeners are willing to do that for you, so do not hesitate to ask them.

• Pipe works – The tenant must regularly clean

and bear the cost of cleaning the internal and external drains. Some landlords/agencies will request this to be performed for the exit inspection.

• Parasites, rodents, wasps, etc. – Inform your

lessor immediately of any problems. Your lessor will provide you with details of a specialist to deal with these problems, and will most probably supervise the interventions, to make sure that you are not responsible for these pests.

• Maintenance of the garden – Unless otherwise

stated in the lease contract, tenants are responsible for the maintenance of the garden. Thelandlord/agency will expect tenants to return it in the condition you received it.Responsibilities include: trimming of the hedges and small trees once a year, regular lawn-mowing, fertilizing and scarifying if necessary, maintenance of the flower beds, regular watering of the lawn, flower beds and small trees, removal of all waste material from the property, cleaning of the terrace with a waterblaster at least once a year. The lessor has the right to request that a professional takes care of the above mentioned, at the tenant’s charge, if the tenant has not done anything, despite warnings in writing.

• Swimming-pool – It should be prepared for

freezing temperatures. Usually, if you have a maintenance contract, the company should take care of it.

3.4. Construction standards

• Kitchen : either equipped or unequipped.

In anything from a studio to a three-room apartment, the kitchen is often equipped or only semi-equipped; fridge, cooker, or extractor fan. In newbuildings,appliances are of very good quality but freezers may nevertheless still be very small and without microwave.

• Laundry facilities in apartment : sometimes

equipped with connection in order to install your personal appliance – installation must be done by a professional. In most buildings there is a common laundry-room with washer and dryer shared with rotas for tenant use.

• Laundry facilities in house:sometimes equipped

or not but there are always the connections.

• Lighting : apartments are handed over with bare

electrical wires which mean there is no obligation from the landlord to provide sockets or hooks.

• No curtain rails or curtains are provided but

shutters or blinds are installed.

• Parquet or tile floors for living areas.

• In apartment buildings, the common laundry

room (usually in the basement) is equipped with washing machine(s) and dryer(s).

• In a house, the laundry room may or may not be

equipped.

• Properties with an equipped kitchen do not

usually have a microwave oven or a separate freezer.

• Refrigerators with ice-boxes may be smaller than

you are used to.

• There are no fly or mosquito screens on windows.

• There is no air-conditioning installed.

• New apartments tend to have smaller bedrooms;

we recommend you to check before bringing your king-size bed.

• For new or renovated accommodations, the

possible establishment of a telephone connection is at the charge of the entering tenant.

3.5. Price of electricity

• Electricity is usually at each tenant’s expense and

is billed based on the consumed kilowatt-hour (kWh)

• The price of the kilowatt-hour varies depending

on your home address and the amount of electricity used (appliances, cooking, heating, etc.). In Switzerland, it can go from approximately Sfr. 0.05 to Sfr. 0.45, the average price being Sfr.

IV
Capitolo 4

Allacciamenti (energia, telefono, internet, TV).

4.2. Telephone & Internet &

4.1

Allacciamenti (energia, telefono, internet, TV)

4.2. Telephone & Internet &

Television Swisscom is the main provider and offers various combined packages with or without landline and combining telephone, internet, TV and/or mobile. Internet speed will vary according to the address. Alternative providers (i.e. Salt, Sunrise, UPC) can also be available depending on the address. Once applied for, this can usually be installed within a week. Should the premises be new or have been empty for a long time, an electrician will have to be contacted to reactivate the telephone line. This will be at the entering tenant’s expense. Welcome Service will provide you with up-to-date information once you have found a home. More information on www.swisscom.ch or www.allo.ch or www.comparis.ch.

4.3. Cable TV

City apartments are sometimes connected to cable TV enabling you to receive approximately thirty basic channels with the standard subscription. More channels and different packages are available on demand. Sometimes the monthly basic subscription is included in the monthly rent. More information on www.naxoo.ch if you live in town or www.upc.ch if you live in the country side. Radio/TV/Satellite outlet Optic fiber outlet Radio Number of the fiber optic cable outlet (OTO ID) Sockets for your WLAN modem (you will find out the number (1 to 4) during the activation process) TV Satellite Before moving into your house/apartment, Welcome Service will take care of all connections on your behalf.

4.1. Utilities

Utilities include the following: electricity, gas, heating and water. The amount that you pay will depend on your consumption. When renting an apartment, provisional maintenance charges (heating and hot water) are generally paid with the monthly rent to the agency. Once a year estate agents actually read meters and send the yearly breakdown to tenants. Then tenants either have to pay an additional amount or receive a refund. Electricity and gas are always billed independently by the supplier. When renting a house, all utilities are always additional to the monthly rent. Before connecting your electrical appliances, check that the voltage is 220 volts. If not, you will need to buy a transformer to convert the voltage to220volts. It is also likely that plugs will not be the same as the ones in your home country. Should this be case, you can either replace them or buy adapters. Depending on the duration of your stay in Switzerland, we do recommend that you buy new ones. In Geneva, all utilities (electricity, gas and water) are managed by the “Services Industriels Genevois”, known as SIG. Bills are sent every two months and payable within 30 days. You can also opt for digital bills and direct debit. More information on www.sig-ge.ch or (+41) 022 420 88 11 (urgent intervention) or 0844 80 08 08 (general info)

4.4. Mobile Phones

The main mobile phone operators in Switzerland are Swisscom, Salt and Sunrise. Swisscom is slightly more expensive but has one of the best quality networks. Various types of subscriptions are available with these providers depending on your frequency and type of use. Normally one must wait to have received the residence permit to be able to subscribe to a mobile phone. However through Swisscom, we can order this for you even without a permit. More information on www.swisscom.ch or www.salt.ch or www.sunrise.ch. Making a telephone call

• In Vaud : dial the number with area code 021

• In other cantons : dial the number with area

code (refer to the list in ) Swiss area codes

• To Switzerland : dial country code (+41) + area

code without 0

• To foreign country : dial country code + area

code Main country codes

4.5. Satellite

If you live in Geneva’s city centre, you may not be allowed to install a satellite dish on your balcony. Before you decide to install any type of satellite dish you must obtain prior written authorisation from the estate agents. More information on www.uktv.ch

4.6. SERAFE (Radio / TV Tax)

It is a legal requirement for all Swiss residents to pay the tax if you have access to TV and/or radio programmes, and you are risking high fines if you choose not to (up to CHF 5’000.-). If you have a computer with an internet connection, and if you watch TV on internet (streaming etc) you must pay both the TV & Radio tax. The same goes if you receive TV programmes via any satellite (Sky, Canal+, etc). More information on www.serafe.ch Radio Frequencies

V
Capitolo 5

Assicurazioni.

5.1. Civil Liability & home

5.1

Assicurazioni

5.1. Civil Liability & home

content Insurance Civil liability insurance is compulsory for all tenants and covers any accidental damage to other people and/or to the property. All family members living officially together are covered. Cost depends on the amount insured. An attestation of the policy will be requested by the real estate company for the entrance inspection. Home content insurance is often combined with civil liability and covers personal belongings against natural hazards such as fire, flood, gas explosion, etc. The best basis for valuation is the removal inventory.

5.2. Car Insurance

All cars must be insured. If your car has Swiss registration plates, the insurance must also be Swiss. You can choose between the following types of insurance:

• Third-Party – includes passenger cover and is

compulsory in all cantons.

• Part Comprehensive – known in some countries

as third party, fire and theft. Includes cover against fire, natural hazards, theft, broken glass and damage caused by a collision with animals. You can usually choose to pay a deductible, for example the first Sfr 500.- to 2’000.- of any claim, in order to reduce your premium. Part comprehensive insurance is compulsory in some cantons.

• Full Comprehensive – covers all risks including

self-inflicted damage to your own car. You can choose to pay a deductible in order to reduce your premium. It’s usually compulsory for leasing and credit purchase contracts.

• Insurance company – check with your company

if they have a special arrangement. If not, there is a list available at Welcome Service. If you import your car from your home country and keep the foreign registration plates, do not forget to keep your foreign insurance. Please note: Do not forget to ask your current insurance company for a certificate confirming a good driving record, the starting date of your insurance policy, its date of expiry, and the length of your no-claims period in order to qualify for a full discount on your car insurance premiums.

5.3. Bicycle Insurance

• Physical and material damages caused to a third

party up to Chf 200’000.- are covered by your Civil Liability Insurance. Damages caused to yourself are covered by your personal accidents insurance.

5.5. Pet Insurance

Damages caused by pets like dogs and cats are generally covered by your Civil Liability Insurance, but please verify this with your insurer and ask for a policy that states this coverage. For medical care (caused by illness or accidents), you can obtain an insurance with Epona, but double check the coverage. More information on domestic animals in Chapter 15.

5.6. Some insurance companies

The website “Comparis” offers a comparison of the various insurance companies and their premium. More information on www.comparis.ch

5.7. Insurance brokers

Insurance brokers

5.4. Health Insurance

Basic health insurance (assurance maladie de base) is compulsory for everyone who lives or works in Switzerland. Foreigners are required to obtain coverage within three months of their arrival in the country. Please note that it is your own responsibility to contact the insurance provider in order to set up your cover.

• Health insurance can be taken out with a

health fund or a private health insurance company. It is usually necessary to affiliate with a Swiss insurance company, as Swiss insurance authorities do not always accept global health insurances, even when the policy covers medical care in Switzerland.

• Basic insurance required by law covers medical

treatment in case of sickness, maternity and accidents (should an accident insurance policy not already cover it). It includes: hospitalisation in a common ward, basic ambulatory and recognised medication by OFAS.

• Complementary cover includes: health

cures, medications not recognised by OFAS, prostheses, homeopathy, ambulance expenses, private and semi-private rooms, etc.

• Employers sometimes benefit from group

policies from health insurers which can offer employees discounted premiums. Legally, employers are required to insure all employees in the event of accidents; in such cases, costs will be split in half between the employer and the employee.

• Health and accident insurances are mandatory

for spouse and children. As a family is not necessarily covered by one parent’s affiliation, each family member must be insured individually.

• It is possible to take out an international

worldwide health insurance policy which may be of particular interest to people living in Switzerland temporarily or to those who are frequently changing countries. However, you need a special exemption and it must provide the same or better cover than a basic Swiss health insurance. The website “Comparis” offers a comparison of the various insurance companies and their premium. More information: www.comparis.ch

VI
Capitolo 6

Auto & guida.

6.1. Importing a car into

6.1

Auto & guida

6.1. Importing a car into

Switzerland If you are not a European Resident, we strongly recommend you not to import your car into Switzerland Customs Clearance

• A car can be imported into Switzerland free of

tax if you have owned it for at least six months before moving to Switzerland, and you are importing it as part of your personal effects.

• If the car has been in your possession for less

than six months, the following taxes must be paid:

- 4% of the value of the car

- 8,1% of VAT

- 12 to 15 centimes per kilo (except for

holders of a European conformity certificate)

- CO2-fees

- administrative fees

• It is preferable to have the removal company

deal with the car importation, or at least go through the same border post as the rest of your effects. If that is not possible, the car can be cleared later.

• During customs clearance at the border, you will

need the following documents:

- 18.44 Form – the official form listing your

personal belongings brought to Switzerland, including your car

- Your Swiss resident permit or your

Autorisation de Séjour

- The foreign car registration papers (called

the carte grise or grey card in Switzerland)

- Photocopy of the lease contract

- For vehicles with German plates: the

Kraftfahrzeugbrief & for vehicles from Italy: Foglio complementare

- Cash, as it is not always possible to pay with

credit cards

• Please note that if you bring your car to

Switzerland, it can only be for your personal use and you will only be able to sell it to a third party a year after the date of importation into Switzerland (Note: you will have to pay a large tax to sell your car in Switzerland).

• Additional information available at Head

Customs Office – Direction des Douanes Avenue Louis-Casaï 84 – 1211 Genève Tel: (+41) 058 469 72 72 Opening hours: Monday to Friday, from 08:00 to 11:30 and from 13:30 to 16:30. Call opening hours: Monday to Friday, from 09:00 to 11:00 and from 14:00 to 16:00. More information : www.ezv.admin.ch/zollinfo privat/04392/04393/04394/index.html?lang=en Vehicle Control & Exhaust Emission Tests Registration

• Although you are allowed to drive your car in

Switzerland for a maximum of one year with customs authorisation (form 15.3), we advise you to make an early appointment with the garage representing your type of car and get them to prepare your car for the mandatory control and exhaust emission tests requested by the canton’s vehicle registration office. It is also recommended that the garage handles the registration of your car, this service will be billed directly from the garage to you.

• The following papers will be requested :

- 13.20A form delivered and stamped by Swiss

Customs

- 18.44 form

- Foreign registration plates

- Car registration papers (carte grise)

- Valid Swiss insurance policy

- Original EC certificate of conformity or

duplicate in French, German, Italian or English.

- Swiss residence permit

- Car service handbook showing technical and

motor specifications

- If possible, the invoice attesting to the

purchase of the car CO2 emission regulations for passenger vehicles

• The Confederation is aiming to reduce average

CO2 emissions in the case of new passenger vehicles. From 1 July 2012, a fine (sanction) will thus have to be paid when new passenger vehicles are registered for the first time if they do not reach a specific target value (on average 107 g of CO2 per km). This sanction will not, however, be imposed at the import customs clearance but will be imposed subsequently by the Federal Roads Office (FEDRO). Therefore, when importing a new passenger vehicle for personal use, please take into account that a sanction tax may be incurred in addition to the customs clearance costs if the target value is not achieved. More detailed information can be found at the Federal Roads Office (FEDRO) link below, where answers to other questions on this topic can also be found.

• Please note that your car cannot be registered in

Switzerland before you are in possession of your Swiss residence permit. Therefore you should ask a two to three month extension of your current insurance policy to cover you in Switzerland.

• You are allowed to use your own car (registered

under your name) in Switzerland for up to 1 year (from your official entry date) as long as your foreign insurance covers you here with unlimited validity despite your move.

6.2. Driving License

Your foreign driver’s license is valid in Switzerland for 12 months following your arrival date in Switzerland, but we strongly advise you to change it immediately upon your arrival. Should you get controlled by the police and do not have a Swiss driver’s license, you will be fined, and have to change your driver’s license to a Swiss one as soon as possible. To obtain a Swiss driver’s license, the following documents must be submitted:

• Application form completed (Demande d’un

permis de conduire sur la base d’un permis de conduire étranger pour la catégorie X)

• Foreign driving license - please make sure that

the date you have first passed your driver’s license is stated on your license. If this is not the case, you will need a certificate from the administration which issued your foreign driver’s license, with this date clearly indicated on it.

• Swiss residence permit

• Two colour passport photographs (please

indicate first and family name on the back of them)

• Eye test – to be obtained from an authorized

optician in Geneva

• Original identification document

• Proof of payment

A driver’s license delivered by a European country will on a general basis be sent back to the motoring administration of the country of origin. A driver’s license delivered by a non-European country will on a general basis be returned to its owner with a stamp “not valid in Switzerland”. Certain nationalities (e.g.: most African countries, Australia, New Zealand, most Asian countries, most South American countries, and most Arabic countries) will have to pass a formal driving test (approx. one hour at an additional cost).

6.3. Driving in Switzerland

There are road rules and signs that you must know; the general ones are contained in the Handbook of Swiss Traffic Regulations, published in French, German, Italian, English and Spanish. We strongly recommend you to read it. Here are some general indications:

• You can drive a car from the age of 18

• The Swiss drive on the right-hand side of the

road

• It is compulsory for seat belts to be fastened in

both the front and back seats

• Children under the age of 12 must be seated

at the back. They can only ride in the front passenger seat if it is impossible for them to sit at the back

• Bus, taxi and cycle lanes are yellow and must be

left clear by other drivers

• Drivers on a roundabout have priority over

those entering it i.e. give way to the left

• At a stop or give way sign, priority is given to

traffic coming from the right

• If you want to drive on Swiss highways

(motorways), you must purchase (Chf 40.- / year) a sticker called a Vignette, available at the border crossings into Switzerland, post offices and petrol stations. This Vignette has to be stuck to the inside of your windshield, and be clearly visible, it gives you unlimited access to all highways (motorways) across Switzerland for the indicated year on the Vignette

• It’s forbidden to use your mobile phone whilst

driving unless you use a hands-free kit

• Public transport and pedestrians have priority

over cars

• Road signs:

Highways (motorways): green Main roads: blue Secondary roads: white

• Speed limits are

Motorways: max 120 km/h Dual carriageways: max 100 km/h, Secondary highways: max 80 km/h Urban areas: max 50 km/h Residential areas: max 30 km/h

• The temporary use of foreign private vehicles

by persons resident in Switzerland is prohibited. Every year, you will have to pay tax on your car based on the category of the car and the engine power. Vehicle’s tires In Switzerland, there is no legal requirement that a vehicle must be fitted with winter tires in winter. However, the driver is obliged to drive in a safe and reliable vehicle and must always be able to maintain control of the vehicle in any situation. In winter conditions, driving with summer tires, does not fulfil this obligation and is therefore punishable. If, in the event of an accident, the driver is held liable because his vehicle was not properly equipped for winter use, his insurance may reduce his benefits or even claim against him for negligence. Laws governing the use of winter tires in Europe vary from country to another and sometimes even from region to region. If you are planning to travel with your car, we highly recommend that you check the country’s regulation beforehand.

6.7. Parking

arking is limited, difficult, and often pricey in Geneva, the following options are available: Public Indoor Parking Expensive but you can park your car for as long as you wish. You pay when exiting, with coins or notes. Depending on where you live and on how long you stay, it is possible to apply for a monthly subscription which could be less expensive. Here are the main ones:

• Alpes, Rue Thalberg – right bank

• Cornavin, Railway station – right bank

• Mont-Blanc - under the lake

• Geneva-Plage, Quai de Cologny – left bank

• Plainpalais, under the Plaine de Plainpalais –

left bank

• Rive, Rue de Rive – left bank

• Saint-Antoine, Old town – left bank

White Zones Parking spaces located in white zones in Geneva allow you to park for one and a half hour maximum, depending on the area - it could also be only thirty minutes or one hour. All parking meters accept coins and some of them accept credit cards; do not forget to place the ticket on the dash board so that it is clearly visible. The App ‘Paybyphone’ is also available in the App Store and Google Play, which enables you to pay the parking meters with your phone. White zones are free at night & on Sundays. White zones in the suburbs are always free – double check! Blue Zones A blue-zone disk is required to park in a blue-zone area, Monday to Saturday from 08:00 to 19:00. The disk gives the right to park for up to one hour.

6.4. Vehicle Registration Office

Service cantonal des véhicules Route de Veyrier 86 - 1227 Carouge Tel : (+41) 022 388 30 30 Technical expertise appointments: (+41) 022 388 31 10 Open Monday to Friday from 07:30 to 16:00 More information on www.ge.ch/vehicules/

6.5. Buying a car in Switzerland

All cars must be insured. If your car has Swiss In order to buy a car in Switzerland, one must have a permit as well as a Swiss driving license. New cars - All new cars must be fitted with a catalytic converter. In most cases, cars are bought by leasehold. Some dealers grant a discount of approximately 10%. Used cars - Second-hand cars are usually in very good condition, well-maintained and available with interesting options. Garages often offer a one year guarantee; however, you should be cautious when buying from a private individual. If you are a member of TCS (Touring Club Suisse), you can ask for one of their agents to come and give the car a once over. Welcome Service can provide you with a list of new or second-hand car dealers depending on what kind of car you want to buy but you can also look at the classified ads section in the local newspapers. Autociel If you need a car while you are relocated in Switzerland, Autociel will help you find the best deals. They help you find new cars, second hand cars or even import or sell your car. It has rapidly become the leading car dealer for expatriates in the Romandie. Whatever you need or want, their team of experts, most of whom speak fluent English as well as other languages, can give you excellent advice, free of charge. More information: Tel. (+41) 021 796 37 37 or www.autociel.ch

6.6. Car Insurance

It is compulsory to have car insurance. For information, see Chapter 5. Macaron In Geneva city centre, a system of Macaron has been set up allowing residents to park without time limit in their district. The Macaron is valid for 12 months however, spaces are not guaranteed (since you will need to find a new space each time you wish to park your car). This will cost you CHF 200.-/year. The apply for a Macaron, you will need to bring the following documents to the Fondation des Parkings:

- The Macaron form** duly signed

- A copy of the car registration document (grey

card)

- A copy of the lease contract or of the work

permit if the address is written on it

- If your car is a company car, an attestation from

your employer confirming that the car is used for private and professional reasons

- An attestation** from the real estate agency or

the owner of your premises stating that you are not renting a parking place

- An attestation** upon your honour that you

are not renting a parking space in the neighbourhood ** These documents can be downloaded from the Fondation des parkings website: www.geneve-parking.ch/fr/macarons-zones-bleues Fondation des Parkings Carrefour de l’Etoile 1 Case postale 1775 1227 Carouge P+R Etoile - 5th floor Tel. (+41) 022 827 44 93 Open: Mon – Fri 08:00 to 16:30 Park & Ride These facilities, combining parking and a bus ticket, are located in Geneva neighbourhoods near major bus lines. You park your car then you take the bus to go downtown. Note: Geneva has a large number of traffic wardens who patrol parked cars, during both the day and night. More information on www.geneve-parking.ch or call (+41) 022 827 44 90

6.8. Mobility Car Sharing

Mobility car sharing Switzerland provide vehicles around the clock, on a self-service basis to do what you need to do without owning a car. Mobility has 2’650 vehicles at 1’380 stations through-out Switzerland. You pick the car up at a station and use it for as long as you need and when you are finished, you return the vehicle in the same station Period of use : the shortest period of use is one hour. The maximum period you can use a mobility car is usually 16 days. Choice of station : With 1’380 mobility stations throughout Switzerland there is almost certainly a mobility car near you. You can check on: https://www.mobility.ch/fr/ clients-prives/ Pets with Mobility car sharing : Pets can also be transported in a Mobility car. Please make sure that they are either inside a suitable container or on a blanket, which you must provide. Parking : If a dedicated Mobility parking space is already occupied, use an authorized parking space within sight of the usual station and inform the 24h Service Center immediately on 0848 824 812. Mobility stations other than the starting station are not to be used as a parking space. Journeys Abroad: If you wish to drive the vehicle abroad, contact the 24h Service Center on 0848 824 812 to obtain an authorization. Fuel costs will be reimbursed against receipts, at the rates currently applicable in Switzerland. Special insurance cover such as European accident and breakdown cover is to be taken out at your own cost. As a general rule journey abroad are permitted only in the countries covered by the insurance. A current list of those countries can be found in the General Terms and Conditions. Reservation options : No reservation fee:

- Internet: www.mobility.ch

- Mobile reservation: www.m.mobility.ch

With reservation fee:

- 24H service center on 0848 824 812

You will find more information on the brochure: www.mobility.ch/fileadmin/files/documents/ brochures/How_it_works.pdf

VII
Capitolo 7

Trasporti.

7.1. Public Transport

7.1

Trasporti

7.1. Public Transport

Public transport in Switzerland is of good quality; no strikes, punctual, frequent and clean. Most of them usually run from around 06:00 to around 00:00 (a bit later on the weekends and holiday periods) . Geneva Public Transport System is called TPG and includes buses, tramways and taxi-boats. The network is very good and very well-served. At each bus stop, there is an itinerary with the frequency schedule. Buses pass more frequently in the city (every 10 minutes) than in the country side (every 30 minutes to an hour). More information on www.tpg.ch or (+41) 022 308 33 11. Buying tickets A simple ticket is valid 60 minutes for one zone, but there are many different kinds of daily or season tickets that must be bought before getting on any public transport. At bus stop, there are machines where you can pay either by cash or with a special bus card. Note: the machines do not give change, and credit cards are not accepted. Tickets can also be purchased by sending an SMS to 788 with one of the following codes : tpg1 : Geneva Canton (zone 10) Full Fare (CHF 3.-)

- 60 minutes

tpg2 : Geneva Canton (zone 10) Reduced Fare (CHF 2.-) - 60 minutes A mobile app is also available to purchase tickets and get more information: tpg

7.2. Trains

The Swiss railway system is called CFF in French, SBB in German, FFS in Italian. It is very easy to travel from Geneva to other Swiss cities and throughout Europe, for example to Paris, Milan or Brussels, by train. Trains are free for children up to 6 years of age, then half-price up to 16 years and full price thereafter. The CFF offers different passes such as the half-price pass in order to travel half-price in trains and boats, junior half-price to travel for free when accompanied by an adult, combined half-price and voie 7 to travel for free from 7pm to 7am and the general pass to travel all around Switzerland by train and all other forms of public transport for free. The CFF also provides some special day or week- end packages, such as skiing days, week-ends to Disneyland in Paris with hotel and train, etc. NB: CFF fares are subject to change each year in December. The two main train stations are:

• Gare de Cornavin, located in the centre of town

• Gare de Cointrin, located at the airport

More information and reservation on www.cff.ch or (+41) 0900 300 300. A mobile app is also available to purchase tickets and get more information: SBB Mobile

7.3. CEVA

16 kilometres long of which 14 on Swiss territory, the rail line CEVA links directly Cornavin to Annemasse while serving main areas in Geneva: Chêne-Boug, Eaux-Vives, Champel-Hôpital, Carouge-Bachet and Lancy- Pont Rouge. This huge project is part of the development and the economic growth of Geneva’s canton. In connecting the two banks, on top of current ways of transportation, it will ease the transports of people, become an alternative to cars and therefore will help reduce congestion. The works have started in 2011 and will last approx. 8 years (until 2019). For further information on this project, please go to following website: www.ceva.ch

7.4. Taxis

Taxis are easily available in Switzerland, most people call and book for taxis. Fares can be rather high, and depend on how many you are, the time of day, and your destination. Taxi and Limousine services

7.5. UBER

The main advantage of this transport is the technology. Indeed, you can order your driver, insert your route and destionation as well as pay via the app. No need for cash money but before your first trip you must have downloaded the app, you are registered and have added your payment method so that you can make your first trip. More information on www.uber.com

7.6. Boats

There are excursions on the Lac Léman (Lake Geneva) throughout the year, but the high-season is from mid-May to mid-September, when there are a lot of boats navigating on the lake. There are lunch and dinner cruises, as well as inter-city, whole or selected parts of the lake, as well as panoramic trips (to show you the best views of the area). Some even take you to neighbouring France, so make sure you carry your identification papers with you when contemplating such trips. Buying a ticket: CGN – Compagnie Générale de Navigation Mont-Blanc counter (right bank) CGN – Compagnie Générale de Navigation Jardin Anglais counter (left bank) All year long – different time tables according to season www.cgn.ch or (+41) 0848 811 848 Weekdays: 08:00-12:00 and 13:30-17:30 Weekends: 08h30-12h00 and 13h40-17h15

7.7. Airport

Geneva airport, is called Cointrin International Airport, and used to be a very busy airport. There are still some international flights to Europe, but if you want to fly to another continent you may have to transit via Zurich or any other major European city. The airport is not far from the Geneva centre and connected by train to Cornavin station, and by bus (#5, #10, #23 and #57). It is open from 04:00 AM to 12:00 PM. Many international airlines are represented at the airport or have an office in town. More information on www.gva.ch or (+41) 022 717 71 11 Arrival & Departure information also on (+41) 0900 571 500 A mobile app is also available to purchase tickets and get more information: Geneva airport

VIII
Capitolo 8

Sanità.

Switzerland is well-known for having very good medical care. Foreigners coming from certain countries, for example Russia, will be required to have a health-check before moving to Switzerland. This check-up will be done in Switzerland, in general at the Hôpital Universitaire de Geneva - HUG (Cantonal Hospital). Before moving to Switzerland, please bring your family’s medical records as well as yours, as you will be asked for them upon arrival.

8.1

Sanità

Switzerland is well-known for having very good medical care. Foreigners coming from certain countries, for example Russia, will be required to have a health-check before moving to Switzerland. This check-up will be done in Switzerland, in general at the Hôpital Universitaire de Geneva - HUG (Cantonal Hospital). Before moving to Switzerland, please bring your family’s medical records as well as yours, as you will be asked for them upon arrival.

8.1. Hospitals

The Canton of Geneva offers one public hospital, HUG, one private hospital, Hôpital de la Tour, and a host of public permanences médicales and private clinics. The choice of hospital or clinic depends on your health insurance cover and availability of the hospital’s relevant service. If you have basic health insurance, you will stay in a communal ward with two to four beds, semi-private in a two-bed ward and with private insurance you have your own room. The HUG (022 372 81 20) has an Emergency department., and so has the Hôpital des Enfants (022 372 40 00), located right behind it, for paediatric emergencies. Hospital, Private clinics, Medical emergencies and Dental clinics

8.2. Doctors

Depending on your health insurance contract, you can go to the doctor of your choice or may have to go to an appointed doctor. You should make an appointment before visiting the doctor. The invoice will be sent directly at your home and must be paid within 30 days. Send a copy of the invoice to your health insurance so that they can reimburse you for the consultation. Once deductible is reached, insurance will recover 90% of the cost but it could be less depending on whether the doctor is validated by the insurance (i.e. some policies do not cover alternative therapies). For additional addresses, please check the telephone directory under the column “Médecins”.

8.3. Chemists

Pharmacie Principale All over Geneva city Tel : (+41) 022 715 05 15 www.pharmacie-principale.ch Pharmacie Populaire All over Geneva city Tel : (+41) 022 918 09 00 www.pharmaciepopulaire.ch In case of emergencies, call the chemist on duty (there is a rota between the major chemists in Geneva). Check the emergency pharmacies on www.pharma24.swiss “Pharmacies de garde” Alternatively the pharmacies of the Cornavin train station and Cointrin airport are open 7 days per week.

IX
Capitolo 9

Istruzione.

9.1. Swiss education system –

9.1

Istruzione

9.1. Swiss education system –

Public schools The public school system varies in each canton. Children must attend the local school depending on where they live. Schooling is free of charge as it is included in your individual taxes. In the canton of Geneva, children must be 4 years old by July 31st of the ongoing year to start school. The primary level consists of 8 years (from 1P to 8P) and is called “école primaire”. Then children go to the secondary school which is called “cycle d’orientation” (duration: 3 years). After completing their compulsory education, teenagers have the choice between doing an apprenticeship or continuing their education in order to get further degrees such as: Swiss Maturity, Commercial Maturity, etc. Teaching language is always French. As of the fifth year of primary school, German is introduced. However, and for all school levels, there are special lessons or welcome classes for children who do not speak any French and where French is taught. Children go to school on Mondays, Tuesdays, Thursdays and Fridays and also on Wednesdays mornings only as of 5P. Many schools do offer lunch facilities but not all of them. More information can be found on: www.educa.ch or www.ge.ch/dip

9.2. The Private School System

There are several international schools in English, French or bilingual French/English. They also provide US or British programs. Schooling is expensive and for most schools there is a waiting-list. So as soon as you know which school you want your children to attend, submit your application without delay. We have at your disposal a list of the Private Schools in the Lake Geneva Region.

9.2.1. Additional Information

Fédération Suisse des Ecoles Privées 1, Hotelgasse - 3000 Bern Tel : (+41) 058 796 32 26 info@swiss-schools.ch - www.swiss-schools.ch Association Genevoise des Ecoles Privées 98, rue de Saint-Jean 98 - 1211 Geneva 11 Tel : (+41) 022 715 32 30 info@agep.ch - www.agep.ch Association Vaudoise des Ecoles Privées 2, route du Lac - 1094 Paudex Tel : (+41) 021 796 33 00 info@avdep.ch - www.avdep.ch

9.3.DayNursery–Baby-Sittingservice

Day care for early childhood is a challenge in Geneva as the offer is less than the demand. There are several kindergartens in the various neighborhoods of Geneva but waiting list is very long. All enrolments are centralized at the Early Childhood Offices (BIPE). Cost varies according to the income and one cannot choose the location of the kindergarten. Application form can be found on the website of BIPE. BIPE 8, rue du Cendrier – 1201 Geneva Tel : (+41) 022 418 81 81 Email : contact-bipe.sdpe@ville-ge.ch www.ville-geneve.ch/plan-ville/institutions-petite- enfance/bureau-information-petite-enfance/ Alternatively you can hire a private nanny at home but cost can be expensive and you need on top of the salary to pay social taxes and get insurance. If you are a member of the American Women’s Club, this organization might help you as well. For the service of a professional nurse coming to your home, the cost is expensive. Nursery services

9.4. Au Pairs

Au Pairs services

X
Capitolo 10

Banche.

10.1. Swiss currency

10.1

Banche

10.1. Swiss currency

The Swiss currency is divided in francs and centimes. Bank notes: 10, 20, 50, 100, 200, 1’000 Swiss Francs. Coins: 5, 10, 20, 50 centimes & 1, 2, 5 francs Normal bank opening hours are from between 08:00 or 08:30 and 16:30 or 17:00 Monday to Friday. If you need cash, you can use your bank card to withdraw money from an automatic cash machine at any time, day or night, including outside of bank opening times.

10.2. Opening a bank account

One of the first things you need to do when arriving in Switzerland is to open a salary or personal bank account. The account may be opened in your name or as a joint account with your partner. Your salary will be paid directly into your bank account. We advise you to check with your employer, before opening your account, whether the company has a special agreement with a particular bank. You can also open a savings account which generates higher interest rates than a salary account. Bank account can only be opened once you have a legal address and this must be done in person. You need to bring your passport and authorization of stay (Assurance d’Autorisation de Séjour) or residence attestation delivered by Geneva Authorities. A few days after submitting your application, you will receive a bank card which can be used only in the bank where you have opened your account. After three months’ salaries have been deposited in your account, we suggest you apply for a Maestro card which will give you24have access to ATM machines. The Maestro will allow you to make the payments at supermarkets, shops, restaurants, hairdressers, fuel stations, and any other service-provider equipped with cash points and which bear an Maestro sticker on their window. Please note that Maestro is a debit card, not a credit card.

10.3. Bank listing

The two major Swiss banks are:

• UBS – United Bank of Switzerland

More information on www.ubs.ch Click on UBS locations to find out the closest office to you.

• CS – Credit Suisse Bank

More information on www.credit-suisse.ch Click on Where to find us to find out the closest office to you. But you may prefer to find a smaller regional, cantonal, private or foreign bank. The cantonal bank in Geneva is called Banque Cantonale de Geneva.

• BCGE – Banque Cantonale Genevoise

More information on www.bcge.ch The cantonal bank in Vaud is Banque Cantonale Vaudoise.

• BCV – Banque Cantonale Vaudoise

More information on www.bcv.ch Others: Raiffeisen www.raiffeisen.ch, Migros bank www.migrosbank.ch

10.4. Payment orders

Standing orders can be set up with your bank in order to pay regular bills (i.e. monthly rent of your accommodation). Payment orders can also be made by enclosing pre-printed giro payment forms and the total amount, with your instructions to the bank. You can also pay bills electronically since all Swiss banks have e-banking systems.

10.5. E-banking

In Switzerland, E-banking is a common way to manage your bank account: it allows you to pay your invoices, to find out quickly the balance of your accounts, securities positions in your custody account and obtain a consolidated overview of your assets (on request). You can also look up the details of pending or executed account credits or debits at any time. What is a QR-bill? 1. + 2. The QR-bill is divided into two parts, a receipt and the payment section . It always contains readable details about the beneficiary, to which additional information can be added. 3. The QR-code contains all the information necessary for payment. 4. The QR-IBAN is the collection account number which replaces the old account number, known as BVR member number in the format 01-xxxxxx-x . Please note, if you have a standing order whose account number changes to a QR- IBAN, do not forget to modify it. 5. The reference of the QR-bill is to be reported on your payment order in the event of manual entry, as with the old ESRs. The Swiss Postal Service is La Poste in French. La Poste offices offer two services (postal services and payments), both available at all counters. However, make sure you stand in the relevant queue to save yourself the frustration of waiting for nothing. Banking and financial transactions At the Versements counter: Pay bills with a bulletin de versement (orange, blue or pink giro payment form). This payment form has two parts; the largest part is for the recipient and the small portion is for you to keep as proof of payment, make sure that the clerk has stamped your receipt. Other Services At the Timbres/Colis/Envois Express counter:

• Send letters, packages, faxes and telegrams

• Collect registered mail, packages, etc.

• Buy stamps and telephone tax cards

• Make telephone calls

• Buy Swiss motorway obligatory sticker (Chf 40.-)

• Make photocopies

You have the choice between fast (A-grade mail or Prioritaire) and regular (B-grade mail) delivery service. A-grade mail is more expensive but it takes only one working day for delivery anywhere in Switzerland and approximately two to three days in Europe. B-grade mail takes two to three working days. If you would like to dispatch a consignment with important or valuable contents, the best solution is to send a letter with proof of delivery “Registered (R)”. It is delivered against signature only by the next working day Mondays to Fridays; also Saturdays if the address is a P.O box. If the person is away during the delivery, he is notified with a yellow paper from the post office called “invitation à retirer un envoi” meaning there is a 7-day holding period at the closest post office. Opening hours: Monday-Friday: from 08:00 to 18:00 – most small branches are closed at lunch time from 12:00 to 14:00 Saturday: from 09:00 to 11:00 Only one post office in Geneva is open seven days a week. It is located close to the Cornavin railway station at Rue des Gares 16. The opening times for this particular post-office are:

- Monday-Friday: from 08:00 to 19:00

- Saturday: from 08:00 to 12:00

- Sunday: from 15:00 to 18:45

More information on www.poste.chor(+41)0848888888

TWINT is the Swiss mobile payment app linked to your bank account, widely used for everyday and person-to-person payments.

XI
Capitolo 11

Servizi postali.

11.1. Import: Custom/VAT

11.1

Servizi postali

11.1. Import: Custom/VAT

In principle, every item sent from abroad is subject to customs duties and VAT and must be declared to Swiss Customs for taxation. Courier or postal consignments are declared by the carrier (i.e. DHL, UPS, Swiss Post, etc.) on your behalf. Once the carrier has completed the customs declaration, the amount of any tax and/or duty payable are worked out. Any charges due are billed to the recipient. Furthermore, gifts mailed from individuals living abroad to individuals in Switzerland are duty-exempt up to a value of CHF 100.-. Goods purchased on the Internet do not satisfy these conditions and are subject to duty in accordance with the general provisions.

11.2. Rapid Delivery Service

Rapid delivery services

11.3. Cycle Delivery Service

If you want same-day delivery of a letter or a parcel in Geneva, you can contact the cycle couriers. The price depends on the time and zone of delivery.

KRICK

Tel (+41) 022 329 60 60 www.krick.ch

LA VELO POSTALE GENEVE

Tel (+41) 022 321 18 28 www.lavelopostale.com

XII
Capitolo 12

Acquisti.

12.1. Food

12.1

Acquisti

12.1. Food

12.1.1. Supermarkets

Supermarkets are open from Monday to Saturday. In the morning they open between 8:00 and 9:00 and they close around 19:00 except on Saturdays when they close at 18:00. They are open during lunch time. Most supermarket have a late opening night on Thursday evenings – closing time is 20:00 or 21:00 Please note that in Cointrin airport and Cornavin train station there are shopping centres with supermarkets and other shops open seven days a week until 20:00. The two main supermarkets in Switzerland are Migros & Coop. Where there is a Migros, a Coop is not far away!

• Migros – www.migros.ch – This is a Swiss

supermarket chain which produces and sells its own products. Nowadays you may also find products of other brands. You can recognize a Migros as it is always signalled by an orange “M”. The more “M”, the bigger the Migros. “MMM” is the largest supermarket you can find in the area. Migros sells mostly food (but neither alcohol nor tobacco) but they have also opened shops which sell electronic appliances, clothes, sports accessories, do-it yourself and gardening articles. Migros has a shop at Cointrin airport and Cornavin train station open seven days a week until 22:00.

• Coop – www.coop.ch – Coop is the main

competitor of Migros. The most important difference between the two is that in Coop outlets you can find different brands of products. Secondly, Coop sells alcohol, tobacco, and newspapers/magazines, which Migros doesn’t. Coop offers its own small product range but most of the products on sale are from big brands such as Kellogg’s, Findus, etc. Coop is slightly more expensive than Migros and has a larger selection of products. Other supermarkets:

• Manor – www.manor.ch (right and left bank)

Food is of very good quality, plenty of choice, but expensive. Underground parking facilities available.

• Globus – www.globus.ch – (left bank) Globus is

located in the centre of town, on the left bank. The food section can be found on the lower level and it is more of a delicatessen than a supermarket.

• Denner – www.denner.ch – One of the cheapest

supermarkets, you may find some of them around the city of Geneva and in the suburbs. Fresh products are not of good quality but very interesting for cigarettes, wines, beers and spirits.

• Aligro – www.aligro.ch – right bank) This is a

wholesale supermarket: very good-value when you have a big family or if you plan on catering for a large group. Outdoor parking facilities available.

• Lidl – www.lidl.ch – (right and left bank) Another

cheap supermarket, like Denner. Big quantities, not a lot of choice, but a good deal for the weekly basics.

• LeShop.ch – www.leshop.ch – Online

supermarket. The service offers you 12’000 Migros products, delivered at your home. Shops are closed on Sunday, but you will find small local grocery stores called épiceries or dépanneurs that remain open for a few hours on Sunday.

12.1.2. Shopping in France

Lots of Swiss people shop for food in France as it is cheaper than in Switzerland, especially meat, fish, milk, butter and cheese products. Some supermarkets are open on Sunday morning until 12:00. The total value of duty-free goods which you are allowed to bring back to Switzerland is CHF 300.- per adult per day (any more than the below mentioned will have to be left at the border and you will have to pay tax on them): Duty-free allowances per person and per day:

• Alcohol <18% 5 lit

• Alcohol >18% 1 lit

• Meat 1 kg

• Butter/cream 1 kg/lit

• Oil 5 kg/lit

• Cereals 20 kg

• Eggs 2 kg

• Fish 20 kg

• Fruit 20 kg

• Juice 3 lit

• Milk/cheese 5 lit/kg

• Potato products 2.5 kg

• Vegetables 20 kg

More information on www.zoll.admin.ch or (+41) 022 979 19 19

12.2. Shops’ opening hours

Shops are open from Monday to Friday, from 9:00 to 18:30 or 19:00 except on Thursday evening where some shops are open until 21:00. On Saturday, shops are open from 9:00 to 18:00. All shops are closed on Sunday except at Cornavin station and Cointrin airport. Some shops are closed on Monday morning.

12.3. Market

Every day of the week, there is a market in different place. Markets address list

XIII
Capitolo 13

Rifiuti & riciclaggio.

14.1. Waste Disposal and

13.1

Rifiuti & riciclaggio

14.1. Waste Disposal and

Recycling System Switzerland is very conscientious when it comes to the environment, and every village has its own waste disposal and recycling systems which are set out on posters you can get from your local town hall or which can be downloaded at the bottom of this page. All waste which is disposed of in public rubbish bins has to be deposited either in special waste bags or bags with stickers on, both of which are specific to each canton.

14.1.1. Chargeable rubbish bags

Each canton has its very own rubbish bags that is mandatory to be used and purchased within the canton of living. The purchase price of these bags includes a charge that covers the waste disposal costs. You can buy your official rubbish bags at the supermarket (Migros, Coop, etc) or at the Post Office. The bags must be requested directly at the cashier as they are not sold on shelves. The bags comes in different format (17l, 25l, 60l, 110l). These bags are then to be thrown into the large communal containers near homes or collected in the street on a designated day. One 35 litre bag costs CHF 2.90, so be sure to fill it completely before putting it out.

14.1.2 Green recycling bins

Every home should be equipped with a green/ compost bin where all edible peelings, grass, and any other garden disposals can be disposed. The bin is usually emptied once a week.

14.1.3. Recycling Centre

Swiss people are recyclers! There are multiple recycling centre around Central Switzerland where you can bring your recycling, which must be separated into paper, cardboard, plastic, glass, etc Here is a website mapping all recycling centres across Switzerland : www.recycling-map.ch

14.1.4. Recycling and waste disposal plan

The waste disposal poster is called “Abfallplan” and can be obtained at your local municipal (“Gemeinde”) office. It shows all the various timetables for refuse collection and the various recycling operations. Most areas have regular collections of paper and cardboard. These should be stacked neatly into bundles and tied with string like a parcel.

14.1.5. Electrical appliances

Televisions, computers, mobiles, etc should be returned to an electrical provider or to any shop selling new appliances. Retailers are obliged to take these appliances back free of charge. Alternatively they could be brought to a waste collection centre.

14.2. WASTE RECYCLING

CANTON OF GENEVA

Many materials are recycled in Geneva, residents are asked to sort the following :

DOMESTIC WASTE

What: all waste from households that cannot be sorted out. Where: in plastic containers in various recycling points.

GLASS

What: bottles, jars, etc. Where: various recycling points. NO: drinking glass, window glass, mirrors, earthenware, porcelain, etc.

TEXTILES

What: Clean clothing and textiles, shoes, bags, etc. Where: various recycling points. NO: dirty clothes, tissue remnant, mattresses, carpets, etc.

BATTERIES

What: All batteries, rechargeable, accumulators, etc. Where: In shops selling them or in various recycling points.

PLASTIC BOTTLE PET

What: All transparent plastic bottles with the logo PET. Where: In shops selling them or in various recycling points. NO: Vinegar bottles, shampoo bottles, milk bottles, etc.

SPECIAL WASTE

What: chemical & toxic products, paint & solvent, aerosol, car batteries, etc. Where: In cantonal recycling area (ESREC) NO: waste from shops and business.

CARDBOARD & PAPER

What: wastepaper, folded cardboard, newspaper, etc. Where: in an 800 liters plastic wheeled container present in your building or in various recycling points. NO: dirty cardboard box, milk carton, etc.

MEDICINE & DRUGS

What: expired medicine & drugs without packaging. Where: in pharmacies that take them back free of charge.

ORGANIC WASTE

What: leftover food, plants, flowers, etc. Where: in plastic containers in bags of max 110 liter or in various recycling points in bags of max 35 liters. NO: cat litter boxes, nappies, etc. Various smaller recycling points can be found throughout the canton with the following link : www.recycling-map.ch/en More information on : www.ge.ch/en/how-sort-your-trash

14.2.1. Larger recycling areas and opening

hours Cantonal Recovery Area (ESREC) Châtillon Address: Ch. des Communaux 40 – 1233 Bernex Opening Hours:

• Monday closed

• Thursday to Friday: 15 :00 pm to 19:00 pm

• Saturday & Sunday: 10:00 am to 17:00 pm

Cantonal Recovery Area (ESREC) Les Chânats Address: Ch. des Chânats – 1293 Bellevue Opening Hours:

• Monday closed

• Thursday to Friday: 15 :00 pm to 19:00 pm

• Saturday & Sunday: 10:00 am to 17:00 pm

Cantonal Recovery Area (ESREC) La Praille Address: Ave de la Praille 47A – 1227 Carouge Opening Hours :

• Monday closed

• Thursday to Friday: 15 :00 pm to 19:00 pm

• Saturday & Sunday: 10:00 am to 17:00 pm

15. Women’s interests Once a move is complete, and the children are settled in school, it is time to build up a social network. As an international city, Geneva provides excellent means to achieve this through the many women’s and international organizations. American International Club of Geneva 24, Place du Bourg-de-Four – 1204 Geneva Tel : (+41) 022 704 13 23 www.amclub.ch The American International Women’s Club of Geneva 11, Route de Chêne - 1207 Geneva Tel: (+41) 022 736 01 20 www.aiwcgeneva.org British Residents’ Association of Switzerland www.zurich.britishresidents.ch Geneva English - Speaking Club www.angloswissclubs.ch Newcomers Network CAGI – Geneva Welcome Center 4, boulevard du Théâtre – 1204 Geneva www.cagi.ch/en/newcomers-network.php Career Women’s Forum Tel. : (+41) 022 318 32 00 www.cwf.ch/index.php Another good source of information is the Anglophone Information Services Tel: 0900 576 444 and 022 304 43 04 This centre provides information on finding help regarding emergencies, general help, classes (in English) activities, professionals and their services (such as tax controllers, accountants and lawyers). In fact Anglophone will attempt to answer questions on almost any subject whether it is related to Switzerland or not. They also publish a free magazine, every two months called Swiss Style containing useful information for residents and expatriates. www.swissstyle.com ©livingingeneva.wordpress.com

XIV
Capitolo 14

Animali domestici.

16.1 Import regulations

14.1

Animali domestici

16.1 Import regulations

16.1.1. General information

Dogs, cats and ferrets are deemed to be pets if a total of not more than 5 animals are imported from third countries and they

- are kept in the household out of interest in the

animals or as household companions;

- accompany their owners (or another person on

behalf of the owner);

- are not intended to be to be sold or transferred

to another owner. More specific information about importing your cats, dogs or ferret can be found at http://blv.bytix.com/plus/dbr/default.aspx?lang=en An animal health permit is required for importing dogs, cats and ferrets from third countries if they are entering Switzerland via a Swiss airport from a “rabies risk country”. This requirement for a permit does not apply to animals entering Switzerland in transit through the EU by road or rail. The animals are controlled when they enter the EU according to EU regulations. The Swiss border customs authorities make spot-check controls occasionally. With a few exceptions, it is forbidden to import and re-import dogs with docked ears and/or a cropped tail.

16.1.2. Identification

Dogs, cats and ferrets must be correctly identified with a microchip. The microchip must comply with ISO Standard 11784 and must be readable by a reading device compatible with ISO Standard 11785. Therefore, make sure your animal is fitted with a so-called “Euro-chip”, which only contains digits as identification code and no asterisks (*). If a dog is definitively imported into Switzerland, it must be taken to a veterinarian within the first 10 days of entering the country: all dogs kept in Switzerland must be registered in a database by a veterinarian.

16.1.3. Countries of origin and rabies risks

Dogs, cats and ferrets may in principle be imported as “pets” from any third country. Requirements for rabies vaccinations, laboratory tests and waiting periods vary depending on the risk of dogs, cats or ferrets becoming infected with urban rabies in the country of origin. On www.blv.admin.ch/blv/fr/home/tiere.html and http://www.pettravel. com/immigration/Switzerland.cfm more information can be found on the general import rules. Please be aware difference is made between EU countries and ‘third countries’.

16.1.4. Import documents - Veterinary

certificate, confirmation, pet ID A veterinary certificate is needed to enter Switzerland from third countries accompanied by dogs, cats or ferrets as pets. This must be issued by the official veterinarian responsible in the country of origin. A sample certificate can be found at www.blv. admin.ch > Bringing pets to Switzerland > Dogs, cats, ferrets from third countries. Dogs and cats aged less than 3-month old not accompanied by their mother from countries at low risk for rabies must in addition be brought in with a veterinary confirmation; ask your veterinarian for more information. No pups aged less than 3-month old may be imported from rabies risk countries. There is also no exemption permit as there is with imports from the EU. For the re-importing of Swiss animals, the Swiss pet passport is sufficient if all import regulations are met and entered in this passport. Rex Handling (http://www.avihandling.com/) can assist you when travelling with pets (or when pets travel by themselves).

16.2. Adopting animals

Adoption is possible but cats/dogs belong to SPA. Accordingly, it is not possible to leave the country with adopted cats/dogs. If you wish to acquire a dog or cat in the Geneva area or if you find an abandoned animal, call: SPA – Société Protectrice des Animaux 5, Avenue de Cavoitanne – 1233 Bernex Tel: (+41) 022 757 13 23 www.sgpa.ch SOS Chats 2, chemin du Plantin – 1217 Meyrin Tel : (+41) 022 785 32 84 www.sos-chats.ch The SPA (RSPCA) is open to the public: Monday to Friday from 09:00 to 11:30 and from 13:30 to 17:00 and on Saturday from 09:00 to 16:00 non-stop. There is a large selection of animals available for adoption.

16.3. Birds

Geneva: The COR (Centre Ornithologique de Réadaptation) provides first-aid for birds and will care for injured birds. COR – 47, chemin des Chênes in Genthod 079-624 33 07 – www.cor-ge.ch

16.4. Kennels

Look in the telephone book under “Animaux, Pension pour” or consult the list at the Office Vétérinaire Cantonal, Chemin du Pont du Centenaire 109 - 1228 Plan les Ouates – (+41) 022 388 71 60. Also consult the Petites Annonces in the AWC magazine, The Courrier. You will also find a short listing of cats’ and dogs’ boarding kennels at the end of this document.

16.4.1. Lost dogs and cats

Lost dogs are first taken to the local police station. If the owner cannot be traced, the dog is then taken to the dog pound, Fourrière Cantonale pour Chien, Ch. Fourrière 11, 1239 Collex – (+41) 022 546 59 77 If unclaimed after 5-6 days, the dog is transferred to the SPA, Rte de Merley, 1233 Bernex – (+41) 022 757 13 23, where it is re-vaccinated and kept until adoption. The SPA will charge claimants a small fee for maintenance and anyone adopting an animal must assume this fee. Lost cats are taken straight to the SPA in Bernex (see above). SOS Chats at 2 Chemin du Plantin, 1217 Meyrin – 022 785 32 84 can also be contacted

16.4.2. Veterinarians

Listed in the telephone book under “Vétérinaires” or you can dial 1811 or consult the local newspaper under “Urgences”. In the district of Nyon there is an emergency service from 18:00 Saturday to 06:00 Monday listed in the Quotidien de la Côte under “Numéros Importants”. Emergencies for small pets (dogs, cats, rabbits) – Monday to Friday from 19:00 and weekends and bank holidays from 8:00 : 0900 83 83 43 Société Genevoise des Vétérinaires www.sgv.name For more information call L ’Office Fédéral de l’Agriculture in Bern on Tel (+41) 58 462 25 11 List of useful addresses Should you need any further specific information, please do not hesitate in contacting Welcome Service info@welcome-service.ch

XV
Capitolo 15

Cultura & vita sociale.

13.4. Cinema

15.1

Cultura & vita sociale

13.4. Cinema

There are about twenty movie theatres in Geneva. You can find schedules in local newspapers or on the web at www.geneve.cine.ch

13.5. Special Events

Special events listAs Geneva is an international scene, there are many entertainment options: Ethnographic museum (MEG) Victoria hall

XVI
Capitolo 16

Contatti utili.

GENEVA - LAUSANNE - ZÜRICH - SWITZERLAND

16.1

Contatti utili

GENEVA - LAUSANNE - ZÜRICH - SWITZERLAND

Rue Zurlinden 6 CH-1207 Geneva T  +41  22  707  61 50 Follow us on : Rue de Bourg 20 CH-1003 Lausanne T  +41  21  353 61 50

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